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Campaign - Fuel Injector Sticking Closed

File In Section: 06-Engine Emissions

Bulletin No.: 99066F

Date: March, 2003

SPECIAL POLICY

SUBJECT:
99066F - SPECIAL POLICY ADJUSTMENT - SEQUENTIAL CENTRAL PORT
FUEL INJECTION (SCPI) FAILURES IN CALIFORNIA ONLY (YF5
EMISSION EQUIPPED)

MODELS:
CERTAIN 1996, 1997, 1998, 1999, 2000, 2001, 2002 S/T, M/L, C/K, G,
P, W4/NPR TRUCKS AND 2003 NPR TRUCKS EQUIPPED WITH 4.3L
(RPO L35 - VIN CODE W OR RPO LF6 - VIN CODE X), 5.0L (RPO L30
- VIN CODE M) OR 5.7L (RPO L31 - VIN CODE R) ENGINE AND
CALIFORNIA EMISSION EQUIPPED (RPO YF5)

This bulletin is being revised to add the 2002 and 2003 model years to the SCPI Special Policy on certain S/T, M/L, C/K, G, P and W4/NPR truck models. Please discard Special Policy Bulletin Number 99066E, dated February, 2003.

CONDITION

Some customers of 1996, 1997, 1998, 1999, 2000, 2001, 2002 model year S/T, M/L, C/K, G, P, W4/NPR trucks and 2003 NPR trucks, that are registered in California, equipped with 4.3L (RPO L35 and VIN Code W, or RPO LF6 and VIN Code X), 5.0L (RPO L30 and VIN Code M) or 5.7L (RPO L31 and VIN Code R) engine, and California emissions (RPO YF5), may experience a "Service Engine Soon" light, misfire, rough idle or hard start due to a deposit build-up on the Sequential Central Port Fuel Injector (SCPI) poppet valve(s). The deposit build-up may cause injector poppets to stick closed. Certain fuels have been found to interact with the SCPI system to cause the deposits.

SPECIAL POLICY ADJUSTMENT

This special policy covers the SCPI failure condition described above for a period of ten (10) years or 200,000 miles, whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

The repairs will be made at no charge to the owner. This special policy applies ONLY to repairs requiring SCPI system servicing, injector cleaning and/or MFI assembly replacement of the SCPI system. The customer should not be charged for performing a system check when it is determined that the SCPI system is not the cause of a customer complaint (labor operation T5532 is provided to submit claims for such system checks). Any additional necessary diagnosis and repairs that are not related to the SCPI condition are not covered by this special policy. The customer should be informed that any further service that is not covered by new vehicle warranty will not be covered by this policy.

VEHICLES INVOLVED

Involved are certain 1996,1997,1998,1999, 2000, 2001, 2002 S/T, M/L, C/K, G, P, W4/NPR and 2003 NPR model vehicles, registered in California, equipped with 4.3L (RPO L35 - VIN Code W, or RPO LF6 - VIN Code X), 5.0L (RPO L30 - VIN Code M) or 5.7L (RPO L31 - VIN Code R) engine; and California emissions (RPO YF5). This Special Policy covers all vehicles within these model years, with these engine and emissions RPO's.

PARTS INFORMATION





Parts required to complete this special policy are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering parts. Normal orders should be placed on a DRO Daily Replenishment Order. In an emergency, parts should be ordered on a CSO = Customer Special Order.

IMPORTANT:
Isuzu Parts Ordering: In order to comply with the 10-digit Isuzu part numbering system, Isuzu dealers must add an "8" to the beginning and a "0" to the end of the listed 8-digit part numbers when ordering parts through AIPDN.

CUSTOMER NOTIFICATION








Customers will be notified of this special policy on their vehicles by General Motors (see copy of typical customer letter included with this bulletin - actual divisional letter may vary slightly).

SERVICE PROCEDURE

System Check: Use strategy-based diagnoses listed in the front of the Driveability and Emissions section of the service manual. If the SCPI system is operating properly, inform the customer that the vehicle does not have the condition listed in the owner letter. If poor driveability conditions persist, inform the customer that any further diagnosis and repairs will be at their expense if the vehicle is outside the parameters of the new vehicle warranty.

SCPI Injector Cleaning Procedure: If diagnosis leads to sticking poppet nozzles, use the service procedure from Service Bulletin 00-06-04-003B to clean the SCPI poppet nozzles. Please note that the service bulletin term for SCPI is Central Sequential Fuel Injection (CSFI), but is referring to the same fuel system assembly. If the poppet nozzles have previously been cleaned and the sticking condition has reoccurred, refer to the correction paragraph below.

SCPI Fuel Tank Fill Pipe Assembly for 1997-99 M/L Van and 1999 - some 2000 C/K Truck: with 4.3L, 5.0L, 5.7L engines and built prior to listed VIN/Production dates on Service Bulletin 00-06-04-018: If diagnosis leads to sticking poppet nozzles on these models, use the service procedure from Service Bulletin 00-06-04-018 to replace the fuel tank fill pipe assembly, if this procedure has not been performed previously. Previous service procedure can be verified by checking GMVIS for Labor Operation L1065 on "M/L" trucks with replacement part number 15050573; or Labor Operation L1065 on "C/K" trucks with replacement part numbers 15747585 or 15747588.

Correction: If, after cleaning the SCPI poppet nozzles, the normal service manual diagnosis still indicates that the SCPI is the cause of the customer complaint, or if the injectors have previously been cleaned and the vehicle has again experienced sticking poppet nozzles, refer to Service Bulletin 00-06-04-003B and replace the SCPI fuel assembly with the MFI fuel assembly. Please note that the service bulletin term for SCPI is Central Sequential Fuel Injection (CSFI), but is referring to the same fuel system assembly.

CLAIM INFORMATION





For vehicles repaired under this special policy, submit a claim with the information indicated.

CUSTOMER REIMBURSEMENT

Customer requests for reimbursement are for any previously paid repairs to, or replacement of, the Sequential Central Port Fuel Injection (SCPI) system. Repairs must have occurred within 10 years of the date the vehicle was originally placed in service, or 200,000 miles, whichever occurs first. The requests are to be submitted within two (2) years of the date on which the repair was paid or within two (2) years of the date of this Special Policy Bulletin, whichever is greater.

When a customer requests reimbursement, they must provide the following:

- Proof of ownership at time of repair.

- Original paid receipt confirming the amount of unreimbursed repair expense(s) (including Service Contract deductibles), a description of the repair, and the person or entity performing the repair.

Customers from the State of California, must submit requests for reimbursement directly to (Divisions) per instructions in the owner letter.

If the work was done by someone other than a GM dealership, the amount of reimbursement will be limited to the amount that the repair would have cost GM to have it completed by a GM dealership.





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