Radio, Stereo, and Compact Disc: Service and Repair

Enter Anti-Theft Codes Successfully

Anti-theft radios are sometimes replaced because they
won't accept a code. In most cases, there's nothing
wrong with these radios; the problem was that the
installer had the wrong code, or he didn't know the fine
points of entering the code.

Our anti-theft radios allow only three attempts at
entering the code. During each attempt, the radio will
beep after you enter the fifth (last) digit of the code.
After three attempts with errors or the wrong code, the
radio will not beep. The radio won�t even accept the
correct code unless you clear its memory.

The sure way to clear the radio's memory quickly is
to disconnect both battery cables and touch them
together for five seconds. (Some radios have capacitors
that keep the memory powered for up to 10 minutes, so
merely disconnecting power from the radio is not
enough.)

After the memory is cleared, enter the code again.
If you make a mistake, don't stop; continue entering
numbers until the radio beeps, then try again. If the
radio still won't accept the code, confirm the code with
the customer, the national Warranty Department at (310)
783-3240, or your Zone Customer Relations office.
When calling the Warranty Department or Customer
Relations, you must have your dealer number, the cars
VIN, and the radios reference number and serial
number. The reference number is particularly important
because different model radios may have the same serial
number.