Keyless Remote Transmitter - Does Not Work
98-022February 23, 1998
Applies To: 1997 CR-V-ALL with Keyless Entry
Keyless Remote Transmitter Does Not Work
SYMPTOM
The keyless remote transmitter does not lock or unlock the doors, nor will the keyless entry system go into the transmitter programming mode.
PROBABLE CAUSE
The power door lock control unit is faulty.
CORRECTIVE ACTION
Verify that the transmitter works by programming it to another CR-V; if it works, replace the power door lock control unit.
PARTS INFORMATION
Power Door Lock Control Unit:
P/N 38380-S10-A01, H/C 5324959
WARRANTY CLAIM INFORMATION
In warranty:
The normal warranty applies.
Failed part: P/N 38380-S10-A01
H/C 5324959
Defect code: 032
Contention code: B01
Skill level: Repair Technician
Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.
REPAIR PROCEDURE
NOTE:
Before you do this procedure, obtain all of the vehicle's transmitters from the customer.
1. Make sure the vehicle has a keyless entry system, not a security system. Keyless entry systems do not have an LED on the steering column upper cover, and the transmitter's right button has a car icon on it. Security systems have an LED on the steering column upper cover, and the transmitter's right button has the word OPTION on it.
^ If the vehicle has keyless entry, go to step 2.
^ If the vehicle has a security system, disregard this service bulletin. Instead, check the security system for loose or misconnected connectors.
2. Program one of the transmitters to a 1997 or 1998 CR-V with a working keyless entry system. For programming instructions, refer to Service Bulletin 98-011 (filed under Body Electrical in the Service Bulletin Binder).
^ If the transmitter works on the other CR-V, go to step 5.
^ If the transmitter does not work, go to step 3.
3. Replace the battery in the transmitter (# CR2025, P/N: 72148-S84-A10, H/C: 5441936), then reprogram it to the original vehicle.
^ If the transmitter works, return the vehicle to the customer.
^ If you can't program the transmitter or if it won't operate the door locks, go to step 4.
4. Replace the transmitter (P/N 72147-S10-A01, H/C 5328455), then program the new one to the original vehicle.
^ If the transmitter works, return the vehicle to the customer.
^ If you can't program the transmitter or if it won't operate the door locks, go to step 5.
5. Remove the driver's door panel. (See page 20-7 of the 1997-1998 CR-V Service Manual.)
6. Remove the power door lock control unit (2 screws), and disconnect the 8P connector.
7. Install a new control unit.
8. Reinstall the door panel.
9. Program all of the vehicle's original transmitters to the new control unit. (All of the transmitters must be programmed at the same time.) If you tried a new transmitter in step 4, return it to your parts department.