Voice Guidance Cannot Be Heard

Voice guidance cannot be heard

NOTE:
- Always check that the volume setting and voice feedback are turned ON.
- Always check the connectors for poor connection or loose terminals.
- Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code, then write down the customer's audio presets.
- After troubleshooting, enter the navigation system anti-theft code, then enter the audio presets.

1. Press the display unit SET-UP button.
2. Check the volume setting for the navigation system.

Is it set to OFF?

YES - Set the volume to an audible level.

NO - Go to step 3.

3. Check the radio operation.

Can you hear the radio?

YES - Go to step 4.

NO - Troubleshoot the audio system.

4. Go into the Diagnostic Menu and use the "Navi System Link" test to check the radio.

Is "Radio" icon red?

YES - Troubleshoot the audio system.

NO - Go to step 5.

5. Check the voice control switch.

Is voice control switch OK?

YES - Replace the navigation unit.

NO - Replace the voice control switch unit.