Body - Tailgate Hard to Open in Drop Mode
05-015June 3, 2005
Applies To:
2006 Ridgeline - ALL
Tailgate Is Hard to Open in Drop Mode
(Supersedes 05-015, dated April 1, 2005, to update the information marked with asterisks)
SYMPTOM
The tailgate sticks when you pull the upper handle to open the tailgate in drop mode.
PROBABLE CAUSE
The left body-side striker/hinge is out of adjustment.
CORRECTIVE ACTION
Adjust the left body-side striker/hinge.
WARRANTY CLAIM INFORMATION
In warranty:
The normal warranty applies.
*Operation Number: 823307*
Flat Rate Time: 0.3 hour
Failed Part: P/N 68210-SJC-A01
H/C 7930753
Defect Code: 07406
Symptom Code: 03220
Template ID: 05-015A
Skill Level: Repair Technician
Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.
REPAIR PROCEDURE
1. Open the tailgate with the upper handle (drop mode).
2. Using a Torx T-50 bit and ratchet, remove the bolt that holds the tailgate support cable to the tailgate. Place the cable end out of the way inside the bed area.
NOTE:
With the support cable disconnected, the tailgate is not supported in drop mode.
3. Hold the tailgate up. Using a Torx T-50 bit and ratchet, loosen one of the left body-side striker/ hinge bolts, then retighten it finger-tight. Repeat this again for the other two bolts, one at a time.
4. While holding the upper handle in the open position, close and open the tailgate hard three times.
5. Close and latch the tailgate, then reopen it, noting if the tailgate sticks:
^ If the sticking is reduced or eliminated, go to step 6.
^ If the sticking has not improved, repeat steps 3 and 4 with the bolts slightly loosened.
6. Starting with the middle bolt, torque the three striker bolts to 40 N.m (30 lb-ft).
7. Reinstall the support cable and bolt, and torque the bolt to 30 N.m (22 lb-ft).
8. Recheck the tailgate drop mode operation.
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