Audio System - 'Loading' Message Displayed In XM Mode
07-039June 29, 2007
Applies To:
2007 CR-V EX-L 2WD Without Navigation - from VIN JHLRE387.7C000001
thru JHLRE387.7C045822
2007 CR-V EX-L 4WD Without Navigation - from VIN JHLRE487.7C000001 thru JHLRE487.7C071941
"Loading" Message Appears on Display in XM Mode
SYMPTOM
While listening to the XM(R) Satellite Radio, the message Loading intermittently appears on the display.
PROBABLE CAUSE
The audio unit software did not load properly during manufacturing.
CORRECTIVE ACTION
Update the audio system software with the prescribed patch CD.
TOOL INFORMATION
Patch CD: T/N 07AAG-SWAA100
WARRANTY CLAIM INFORMATION
In warranty:
The normal warranty applies.
Operation Number: 0100A1
Flat Rate Time: 0.3 hour
Failed Part: P/N 39107-SWA-A21
Defect Code: 03214
Symptom Code: 03272
Template ID: 07-039A
Skill Level: Repair Technician
Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.
DIAGNOSIS
1. Turn the ignition switch to ACC (I) or ON (II).
2. Turn on the audio unit.
3. Press and hold the DISP MODE button, and press the No.1 preset button five times. The audio unit enters its diagnostic mode and P-DIAG appears on the display.
4. Press the RPT button once to display the software version.
^ If the software version is 16 13 37, go to REPAIR PROCEDURE.
^ If the software version is 19 13 37, this bulletin does not apply. Troubleshoot the audio unit using normal troubleshooting procedures.
To exit the diagnostic mode, turn the audio unit off, or turn the ignition switch to LOCK (0).
REPAIR PROCEDURE
1. Start the engine.
2. Make sure the audio unit is not in its diagnostic mode. If it is, turn the ignition switch to LOCK (0), then start the engine again.
3. Press the LOAD button, and insert the patch CD.
^ The patch CD automatically updates the audio unit in about 5 minutes. Do not touch any of the audio unit buttons during the update.
^ The patch CD updates 45 tracks. The update is complete when the audio unit has loaded all 45 tracks and returns to track one. Eject the patch CD.
NOTE:
The patch CD runs in a continuous loop. After all 45 tracks are loaded, the process begins again. You can safely eject the patch disc any time after the 45 tracks are updated.
4. Turn the engine off. Reset the audio unit by removing the No.23 (10 A) backup fuse from the driver's side under-hood fuse box for 2 minutes, then reinstalling it.
5. Turn the ignition switch to ACC (I) or ON (II).
6. Confirm that the software version is 19 13 37 (see DIAGNOSIS).
Disclaimer