Body - Liftgate Rattles/Hatch Open Indicator On
04-022March 8, 2008
Applies To:
2003-08 Element - ALL
Hatch Open Indicator On, Rear Interior Light On, or Tailgate Rattles (Supersedes 04-022, dated April 13, 2004, to update the information marked by asterisks)
SYMPTOM
The rear hatch open indicator or rear interior light comes on and/or the tailgate rattles.
PROBABLE CAUSE
Incorrect striker position and/or improperly adjusted cushions.
CORRECTIVE ACTION
Check the striker and cushion adjustments.
WARRANTY CLAIM INFORMATION
In warranty:
The normal warranty applies.
Operation Number: 823380
Flat Rate Time: 0.2 hour
Failed Part: P/N 74813-SCV-A01
H/C 7286032
Defect Code: 07406
Symptom Code: 03228
Template ID: 04-022A
Skill Level: Repair Technician
Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.
REPAIR PROCEDURE
1. With the hatch open, compare the level of the tailgate to the level of the taillights. The tailgate edge should be recessed 1 to 2 mm in relation to the taillight.
^ If the measurement is correct, go to step 3.
^ If the measurement is not correct, go to step 2.
2. Slightly loosen the striker bolts, and adjust the striker in or out to get the proper measurement. Torque the striker bolts to 22 N.m (16 lb-ft).
3. Check the tailgate for drag by holding in the release lever and opening and closing the tailgate.
^ If the tailgate does not drag, go to step 5.
^ If the tailgate drags, go to step 4.
4. The tailgate strikers will drop when loosened. Mark the original position before loosening the striker bolts. Slightly loosen the striker bolts, and adjust the strikers up and down to eliminate any drag. Torque the striker bolts to 22 N.m (16 lb-ft).
5. Check the adjustment of the hatch. The hatch edge should be even with or 1 mm below the fender.
^ If the adjustment is correct, go to step 7.
^ If the adjustment is not correct, go to step 6.
6. If the hatch sits out too far, screw the hatch edge cushions in two full turns. If it sits in too far, screw the hatch edge cushions out two full turns.
7. Check the hatch for latch drag by holding in the release lever and opening and closing the hatch door.
^ If the latch does not drag, the repair is complete.
^ If the latch drags, go to step 8.
8. Slightly loosen the center striker bolts. While holding in the release lever, open and close the hatch to align the striker. Adjust the striker as needed to eliminate any drag. Torque the striker bolts to 22 N.m (16 lb-ft).
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