Do you have access to Mitchell1 Prodemand? If you are willing to share user/password (we can pay $250), please get in contact with us ASAP: email operation-charm [[at]] tuta.io or click to submit anonymously
Display Can Be Opened and/or Closed Even When a CD Is Being Inserted or Ejected
Display can be opened and/or closed even when a CD is being inserted or ejected1. Go into the Diagnostic Menu and use the "Navi System Link" test to check the connection between the navigation display and the audio disc changer.
Is "6CD" icon red?
YES - Go to step 2.
NO - Go to step 3.
2. Check to see if the navigation display connector B (10P) and the audio disc changer connector A (18P) are connected securely.
Are the connectors connected securely?
YES - Check open in the wire between the navigation display connector B (10P) terminal No. 10 and the audio disc changer connector A (18P) terminal No. 4. If open, repair the wire.
NO - Reconnect the connectors.
3. Substitute a known-good navigation display, and check to see if the display and the audio disc changer work normally.
Do the display and the audio disc changer work normally?
YES - Replace the navigation display.
NO - Replace the audio disc changer.