Entertainment System - DVD Does Not Load/Play/Eject

07-067

October 13, 2007

Applies To:
2005-07 Odyssey - ALL
2006-07 Pilot - ALL

Rear Entertainment System DVD Does Not Load, Play, or Eject

SYMPTOM

The rear entertainment system DVD player unit does not load, play, or eject a DVD.

PROBABLE CAUSE

The DVD player unit's main microprocessor needs a software update.

CORRECTIVE ACTION

Replace the DVD player unit with a remanufactured unit.

PARTS INFORMATION

Refer to Service Bulletin 06-001, Audio, Navigation, and RES Unit In- Warranty Exchange, and Audio and DVD Player Out-of-Warranty Repair, to order a replacement unit.

WARRANTY CLAIM INFORMATION





In warranty:
The normal warranty applies.

Operation Number: 010180

Defect Code: 03217

Symptom Code: 01201

Skill Level: Repair Technician

Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

DIAGNOSIS

1. Make sure you have the anti-theft codes for the audio and navigation system (if equipped), then write down the audio presets.

2. Remove the DVD player unit +B fuse, then wait 15 minutes.

^ Odyssey: Fuse 5 (10 A) in the driver's under-dash fuse/relay box

^ Pilot: Fuse 48 (20 A) in the under-hood fuse/relay box

3. Reinstall the fuse.

^ If the DVD player unit operates normally, go to the REPAIR PROCEDURE.

^ If the DVD player unit does not operate normally, continue with normal troubleshooting.

REPAIR PROCEDURE

Replace the DVD player unit:

^ Refer to the Body Electrical section of the appropriate service manual, or

^ Online, enter keywords DVD PLAYER, then select DVD Player Unit Removal/Installation (With Rear Entertainment System) from the list.





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