System Locks Up or Freezes Constantly

System locks up or freezes constantly

NOTE:
- Make sure that the correct DVD color and version are installed.
- Make sure the DVD read surface is clean and scratch free.
- Check any official Honda service website for more service information about the navigation system.

1. Turn the ignition switch to ON (II).
2. Remove the DVD and check the DVD reading surface for scratches and finger prints.

Are there any scratches or finger prints on the DVD-ROM reading surface?

YES - Clean or replace the DVD-ROM and recheck.

NO - Go to step 2.

3. Turn the ignition switch to LOCK (0), and then back to ON (II).

Does the system reboot?

YES - The system is OK at this time. Go into the Diagnostic mode and use the Unit Check diagnostic to check the navigation unit and navigation display status. If any status is NG, replace the affected units.

NO - Replace the navigation unit.