Do you have access to Mitchell1 Prodemand? If you are willing to share user/password (we can pay), please get in contact with us ASAP (truly, it is urgent): email operation-charm [[at]] tuta.io or click to submit anonymously
Audio Disc Does Not Load
Audio disc does not loadNOTE:
- Check the vehicle battery condition first.
- Disc labels should not be used in the audio unit. They may damage the player mechanism.
- Make sure the CD disc is compatible with the system (see the owner's manual for more information).
1. Turn the ignition switch ON (II).
2. Turn on the audio unit and insert a known-good disc to see if the symptom can be duplicated.
Does the disc load?
YES - Operation is normal. If the disc loads normally, but will not play, go to audio disc does not play.
NO - Go to step 3.
3. Insert another disc.
Does the disc load?
YES - The original disc is faulty.
NO -
- With navigation: Replace CD changer.
- Without navigation: Replace audio unit.