Body - Tailgate Handle Feels Spongy

08-011

February 13, 2008

Applies To:
2007 Ridgeline - ALL
2008 Ridgeline- From VIN 2HJYK16..8H500001 thru 2HJYK16..8H513556

Lower Tailgate Handle Feels Spongy or the Tailgate Won't Open

SYMPTOM
The lower tailgate handle feels spongy, making it difficult to open the tailgate in the swing mode.

PROBABLE CAUSE
The tailgate latch and synchronizer might not be properly adjusted, or the hinge rods might be out of specification.

CORRECTIVE ACTION
Replace the right tailgate hinge, and, if necessary, replace the synchronizer.

PARTS INFORMATION

Right Tailgate Hinge:
P/N 68732-SJC-A00, H/C 8000069

Tailgate Trim Clip (12 required):
P/N 9151 3-SJC-A01, H/C 7943103

Synchronizer:
P/N 74870-SJC-A02, H/C 7992654





WARRANTY CLAIM INFORMATION

In warranty:
The normal warranty applies.

Failed Part: Hinge -
P/N 68732-SJC-A00
H/C 8000069

Synchronizer -
P/N 74870-SJC-A02
H/C 7992654

Defect Code: 03001

Symptom Code: 07902

Skill Level: Repair Technician

Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

REPAIR PROCEDURE

1. Replace the right hinge assembly:

^ Refer to page 20-147 of the 2006-2008 Ridgeline Service Manual, or

^ Online, enter keywords TAILGATE HINGE, and select Right Tailgate Lower Hinge-latch Replacement from the list.

2. If, after adjusting the tailgate, the problem still exists, go to step 3.

3. Replace the synchronizer assembly:

^ Refer to page 20-142 of the 2006-2008 Ridgeline Service Manual, or

^ Online, enter keyword SYNC, and select Tailgate Latch Synchronizer Replacement from the list.





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