Symptom Troubleshooting

Symptom Troubleshooting: GPS icon is white or not shown

GPS icon is white or not shown

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first.

- With good reception, the icon is normally green.

- Make sure the GPS antenna is plugged in.

- Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.

- Make sure the vehicle is parked outside, away from buildings.

- Refer to GPS Information Navigation System Diagnostic Mode (With Navigation) for realtime satellite reception display.

1. Check for aftermarket metallic window tint on the rear window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the navigation unit.

Is there aftermarket metallic window tint or electronic accessories?
YES - Remove tint or the accessories, and recheck.

NO - Go to step 2.


2. Turn the ignition switch to ON (II).

3. Go into the Self-Diagnosis Mode, and use the System Links diagnostic Navigation System Diagnostic Mode (With Navigation) to check the GPS antenna.

Is the GPS Ant icon red?
YES - Check for a kinked, crushed, or disconnected GPS antenna wire. If the icon is still red, replace the GPS antenna. Service and Repair

NO - Check that nothing is blocking the GPS antenna located under the package shelf and recheck Substitute a known-good GPS antenna,. Service and Repair and recheck.

- If the symptom is gone, replace the GPS antenna. Service and Repair

- If the symptom is still present, substitute a known-good navigation unit, Service and Repair and recheck. If the symptom is gone, replace the original navigation unit.