Error Code: XM NO SIGNAL Or XM ANTENNA Is Displayed (With Navigation)

Symptom Troubleshooting: Error code: XM NO SIGNAL or XM ANTENNA is displayed

Error code: XM NO SIGNAL or XM ANTENNA is displayed (with navigation)

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Check that the XM receiver connectors are properly connected.

Is the connector connected?
YES - Go to step 2.

NO - Reconnect the connector. If the error message does not go away, go to step 2.


2. Check the connector at the XM antenna and the XM antenna lead.

Is the connector connected?
YES - Go to step 3.

NO - Reconnect the connector. If the error message does not go away, go to step 3.


3. Substitute a known-good XM antenna. Removal and Replacement

Is the error message gone?
YES - Replace the XM antenna. Removal and Replacement

NO - Go to step 4.


4. Substitute a known-good XM receiver. Service and Repair

Is the error message gone?
YES - Replace the XM receiver. Service and Repair

NO - Replace the XM antenna lead.