Symptom Troubleshooting

Symptom Troubleshooting: Audio disc does not play

Special Tools Required

- Diagnostics CD 07AAZ-SDBA100

Audio disc does not play

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

1. Try loading a known-good disc.

Does the disc load?
YES - Go to step 2.

NO - Go to audio disc does not load. [1][2]Audio Disc Does Not Load


2. Insert the audio diagnostic CD (T/N: 07AAZ-SDBA100) in the audio-navigation unit or audio unit.

Does the disc play?
YES - The original disc is faulty, or has an unreadable format.

NO -
- With navigation: Replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)

- Without navigation: Replace the audio unit. Audio Unit Removal/Installation (Without Navigation)