XM Radio Preset Memory Is Lost

Audio System Symptom Troubleshooting - XM radio preset memory is lost

XM radio preset memory is lost

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- If you can only tune channel 000, 001, 174, or 247, make sure the audio unit is set to the channel mode. If it is set to channel mode, call XM satellite radio customer support and check the account activation status.

1. Set each of the XM radio channel preset buttons.

Do each of the XM radio channel preset buttons set properly?

YES -

Go to step 2.

NO -

Replace the XM receiver XM Receiver Removal/Installation.�

2. Turn the ignition switch to LOCK (0) for 1 minute, then turn it back to ON (II).

3. Test all of the XM radio channel preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?

YES -

System is normal at this time. Check connections at the XM receiver.�

NO -

Go to step 4.

4. Turn the ignition switch to LOCK (0).

5. Measure the voltage between XM receiver connector A (14P) terminal No. 1 and body ground.





Is there battery voltage?

YES -

Go to step 6.

NO -

Repair an open in the wire between the driver's under-dash fuse/relay box and the XM receiver connector A (14P).�

6. Turn the ignition switch to ON (II).

7. Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.





Is there less than 0.2 V?

YES -

Replace the XM receiver XM Receiver Removal/Installation.�

NO -

- With navigation: Repair an open in the wire between XM receiver connector A (14P) and audio disc changer connector B (14P).�
- Without navigation: Repair an open in the wire between XM receiver connector A (14P) and audio unit connector D (14P).�