RES Disc Does Not Play

Rear Entertainment System Symptom Troubleshooting - RES disc does not play

RES disc does not play

NOTE:
* Check the vehicle battery condition first Component Tests and General Diagnostics.
* DVD-R/RWs will not work in the DVD player unit.
* Damaged or contaminated discs may not always play properly.
* Discs with labels should not be used in the DVD player unit. They may damage the player mechanism.
* You need to switch the DVD player unit REAR POWER button on for the rear screen, remote controls, and sound to operate.
* Check the connectors for poor connections or loose terminals.

1. Problem verification:

-1. Turn the ignition switch to ON (II).

-2. Insert a disc to see if the symptom can be duplicated.

Does the disc play?
-YES- Intermittent failure, the system is OK at this time.
-NO- The failure is duplicated, go to step 2.

2. DVD player unit check:

-1. Insert a known-good disc.

Does the DVD play (display properly and sound normal)?
-YES- The original disc is faulty, or has an unreadable format.
-NO- Replace the DVD player unit Service and Repair.