RES Disc Skips

Rear Entertainment System Symptom Troubleshooting - RES disc skips

RES disc skips

NOTE:
* Check the vehicle battery condition first Component Tests and General Diagnostics.
* Copy protected material on a CD-R/RW or a DVD-R/RW disc will skip or not play.
* Check for scratches, smudges, and fingerprints on the disc.

1. Problem verification:

-1. Turn the ignition switch to ON (II).

-2. Try playing a disc.

Does the disc skip?
-YES- The failure is duplicated, go to step 2.
-NO- Intermittent failure, the system is OK at this time.

2. Determine possible failure area (disc, others):

-1. Eject the original disc, and insert a known-good disc, and recheck.

Does the disc play properly?
-YES- The original disc is dirty or the wrong type.
-NO- Go to step 3.

3. DVD player unit check:

-1. Compare the disc skipping to a known-good vehicle under the same conditions.

Does the known-good vehicle's disc skip under the same conditions (over the same bumps and on the same rough roads)?
-YES- Operation is normal.
-NO- Replace the DVD player unit Service and Repair.