Body - A-Pillar Pop/Creak/Tick On Accel/Decel

12-019

March 23, 2012

Applies To:
2012CR-V-From VIN 5J6RM3H..CL000001 thru 5J6RM3H..CL008011
2012 CR-V - From VIN 5J6RM4H..CLOOOOO1 thru 5J6RM4H..CL015839

A-Pillar Pops, Creaks, or Ticks When Accelerating or Decelerating

SYMPTOM

During stop-and-go driving at low speeds, such as in a parking lot, a pop, creak, or tick is heard from either A-pillar at the base of the windshield.

PROBABLE CAUSE

Two pieces of body sheet metal beneath the fender mounting bolt are popping.

CORRECTIVE ACTION

Spread apart the inner body sheet metal.

TOOL INFORMATION

KTC Trim Tool Set: SOJATP2014

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Operation Number: 8410C7

Flat Rate Time: 0.3 hour

Failed Part: P/N 74500-T0A-A00

Defect Code: 02401

Symptom Code: 03212

Skill Level: Repair Technician

DIAGNOSIS

While driving the vehicle in a parking lot, slightly accelerate then decelerate, listening at the A-pillars for a slight pop, creak, or tick at the base of the windshield.

As a secondary diagnosis, from the outside of the car, gently push down (one side at a time) on the lower corners of the windshield to reproduce the noise.

REPAIR PROCEDURE

NOTE:

^ Put on gloves to protect your hands.

^ Take care not to scratch the cowl top cover or the body.

^ Use the appropriate tool from the KTC trim tool set to avoid damage when removing components.

^ The driver's side is shown; the other side is similar.

1. Open the hood. Pull up on the front fender trim to detach its clips, then remove the trim.

2. Pull up to detach the end of the hood rear seal.

3. Detach the hooks and remove the clip, then remove the cowl top cover.

4. Insert a long screwdriver on either side of the hood hinge just below the fender bolt.

NOTE:
The offending sheet metal is a horizontal pinch weld just behind and below the fender mounting bolt. The edges of the pinch weld are pointing toward the front of the vehicle.

5. Force the screwdriver toward the rear of the vehicle with a bump from the heel of your hand or a light tap with a soft-face hammer. Only minimal force is required to complete this repair.

6. Touch up any scratched paint with white or gray touch-up paint to minimize corrosion in the area.

7. Repeat the diagnosis to confirm that the noise is gone.

8. Reinstall the cowl top cover.

9. Reattach the hood rear seal.

10. Reinstall the front fender trim.





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