Campaign - Tailgate Paint Finish Warranty Extension

13-002

January 3, 2013

Applies To:
2011-12 Odyssey - Check the iN VIN status for eligibility

Warranty Extension: 2011-12 Odyssey Tailgate Paint Finish

BACKGROUND

Dissimilar metals in the chrome trim and the tailgate, along with road salt, may create a very low electrochemical reaction that forms corrosion, rust spots or stains on the tailgate.





American Honda is extending the warranty on the tailgate paint finish to 7 years from the original date of purchase.

This warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.








CUSTOMER NOTIFICATION

Owners of affected vehicles will receive a notification of this warranty extension starting in January 2013. An example of the customer notification is included at the end of this service bulletin.

Before doing work on a vehicle, verify its eligibility by doing an iN VIN status inquiry.

CORRECTIVE ACTION

Remove the license plate trim, and remove the rust spots using detailing clay, or if the spots are blistered, refinish the tailgate using best shop practices. Reinstall the trim with the isolating bolts.

PARTS INFORMATION

Isolating Bolt:
P/N 74895-SZA-A01 (three required)





WARRANTY CLAIM INFORMATION

In Warranty:

Failed Part: P/N 68100-TK8-A90ZZ

Defect Code: 5T600

Symptom Code: S6500

Skill Level: Repair Technician

The normal warranty applies.

REPAIR PROCEDURE





1. Remove the tailgate upper trim.

^ Release the hooks.

^ Pull back the trim by hand to detach the clips.





2. Remove the left and right tailgate side trim.

^ Pull out the top of the trim to detach the clips. Release the hooks.





3. Remove the tailgate pull pocket.

^ Insert the appropriate trim tool into a gap between the pull pocket and the tailgate lower trim panel, and release the hooks.

^ Pull down the upper edge of the pull pocket.

^ With power tailgate: Disconnect the power tailgate inside switch connector.





4. Pull out the tailgate lower trim panel by hand to detach the clips, then remove it.





5. From inside the tailgate, remove the nuts.





6. Remove the rear license trim.

^ From inside the tailgate, detach the clips.

^ Gently close the tailgate. The grommets will stay in the tailgate.

7. Remove the grommets from the tailgate, then install the grommets onto the clips on the rear license trim.





8. Remove the three isolating bolts from the rear license trim, and install the three new isolating bolts to the rear trim.

9. Using detailing clay, clean and polish the tailgate in the areas of the rust spots.

^ If the rust spots and blisters are gone, go to step 10.

^ If the rust spots and blisters are still present, refinish the lower tailgate using best shop practices, then go to step 10.

10. Reinstall the rear license trim.

11. Reinstall the clips into the holes in the tailgate, then push on the trim until the clips snap into place.

12. Reinstall the nuts, and torque them to 4.9 N.m (3.6 lb-ft).

13. Reconnect the power tailgate connector (if equipped).

14. Reinstall the tailgate lower trim.

15. Reinstall the pull pocket.

16. Reinstall the left and the right side tailgate trim, then the tailgate upper trim.





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