Manufacturer Code Charts: 2711

Navigation System DTC Troubleshooting: 2711

DTC 2711:

AUX Video Diag

NOTE:

- Check the vehicle battery condition first Battery Test.
- This navigation DTC sets when a communication error between the RES auxiliary jack assembly and the audio- navigation unit is detected.
- Check any official Honda service website for more service information about the navigation system.
- Before you troubleshoot, make sure to follow the General Troubleshooting Information How To Troubleshoot The Navigation System.

1. Clear the hard error code.

2. Turn the ignition switch to LOCK (0), and then back to ON (II).

3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode.

4. Select the AUX Video in the System Links.

Is Connection OK indicated?

YES -

Intermittent failure, the system is OK at this time. Check for loose connections at the RES auxiliary jack assembly.

NO -

Go to step 5.

5. Turn the ignition switch to LOCK (0).

6. Check for poor connections or loose terminals at the RES auxiliary jack assembly 14P connector.

Are the connections OK?

YES -

Go to step 7.

NO -

Repair poor connection or loose terminal.

7. Disconnect the RES auxiliary jack assembly 14P connector.

8. Disconnect audio-navigation unit connector B (28P).

9. Check for continuity between audio-navigation unit connector B (28P) terminal No. 3 and RES auxiliary jack assembly 14P connector terminal No. 6.





Is there continuity?

YES -

Substitute a known-good RES auxiliary jack assembly RES Auxiliary Jack Assembly Replacement, and recheck. If the symptom/indication goes away, replace the original RES auxiliary jack assembly RES Auxiliary Jack Assembly Replacement. If the symptom/indication is still present, replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.

NO -

Replace the navigation display unit Service and Repair.