Symptom Troubleshooting

Rear Entertainment System Symptom Troubleshooting - Wireless remote control does not work (all buttons)

Wireless remote control does not work (all buttons)

NOTE:

- Check the wireless remote control battery condition first.
- Make sure that the rear power and rear control are on (refer to the Owner's Manual for more information).
- You need to switch the audio-navigation unit or audio unit REAR POWER button on for the rear display, remote controls, and sound to operate.

1. Check the wireless remote control operation.

Does the wireless remote control operate normally?

YES -

Operation is normal at this time.

NO -

Go to step 2.

2. Substitute a known-good wireless remote control, and recheck.

Does the wireless remote control operate normally?

YES -

Replace the original wireless remote control.

NO -

Go to step 3.

3. Check the audio system operation.

Does the audio system operate normally?

YES -

Go to step 4.

NO -

- With navigation: Go to Audio-Navigation unit power switch will not turn on (No information display and no sound) troubleshooting Audio-Navigation Unit power Switch Will Not Turn On (No Information Display And No Sound).
- Without navigation: Go to Audio unit power switch will not turn on (No information display and no sound) troubleshooting Audio Unit Power Switch Will Not Turn On (No Information Display And No Sound).

4. Check the rear controller display.

Does the display operate normally?

YES -

Replace the rear controller and screen Service and Repair.

NO -

Go to No display appears on the rear controller indicator No Display Appears On The Rear Controller Indicator.