Audio System - XM Radio(R) Int. Loses Sound/Displays 'Loading'

12-035

July 11, 2012

Applies To:
See VEHICLES AFFECTED

XM Radio Intermittently Loses Sound and Displays "Loading"

SYMPTOM

The XM radio intermittently loses sound and displays Loading.

PROBABLE CAUSE

There is an internal problem with the XM receiver unit.

VEHICLES AFFECTED

All of the following models with XM radio:

2011 Odyssey - ALL

2012 Odyssey -
From VIN 5FNRL5...CB000001 thru
5FNRL5...CB075600

2012 Pilot 2WD
From VIN 5FNYF3...CB000001 thru
5FNYF3...CB022133

2012 Pilot 4WD
From VIN 5FNYF4...CB000001 thru
5FNYF4...CB042555

CORRECTIVE ACTION

Replace the XM receiver unit.

PARTS INFORMATION

XM Unit: P/N 39820-TK8-A01

WARRANTY CLAIM INFORMATION





The normal warranty applies.

Failed Part: P/N 39820-TK8-A01

Defect Code: 03214

Symptom Code: 03217

Skill Level: Repair Technician

REPAIR PROCEDURE

Replace the XM receiver unit:

^ Refer to the Audio section of the appropriate service
manual, or

^ Online, under Search by Vehicle, enter keywords
REMOVE XM and select the applicable XM
Removal/Installation instructions from the list





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