Electrical - Battery Testing/Equipment/Warranty Info.
Group: ENGINE ELECTRICALNumber: 10-EE-003
Date: AUGUST 2010
Model: ALL MODELS
Subject
GR8 DIAGNOSTIC BATTERY TESTER/CHARGER TOOL & NEW BATTERY WARRANTY POLICY
DESCRIPTION:
The Midtronics GR8-1270 Diagnostic Battery Tester/Charger Assembly launches in August 2010 as a new Hyundai required tool. A new Hyundai Battery Warranty Policy requires that GR8 be used for all battery warranty claims according to procedures outlined by the service procedure of this bulletin. Claims based on the Midtronics MCR-570 handheld tester will no longer be accepted.
This bulletin describes how to use the GR8 for battery related warranty repair work. The GR8 is a state of the art tool that checks battery health, then performs a reliable intelligent safe charge which can quickly restore some batteries to good condition. For example a dead battery that has not been at a low state of charge for a long period, may be fully revived within 1.5 hours and not make replacement necessary.
Basic Operation and Battery Warranty Policy using GR8:
1. Perform a quick test in the Battery Test mode. If the Battery Test mode provides a "Replace Battery result the battery can be replaced without further steps.
2. If the Battery Test mode produces a "Charge and Retest result, you are then required to conduct a Diagnostic Charge that will determine whether the battery is able to be brought to a "Good Battery condition by a full GR8 charge. If the initial diagnostic charge test finds that the charge will not revive the battery it usually will indicate "Replace Battery on average within 20 minutes.
3. Should the battery pass the "Diagnostic Charge test, it will continue charging to full battery charge condition (which can take up to 1.5 hours) and indicate "Good Battery" when completed successfully.
4. The GR8 produces printouts of the results in both the Battery Test and Diagnostic Charge modes. Both printouts must be attached to the warranty repair order with proper VIN and RO number entered via GR8's keyboard.
NOTE:
This new Battery Warranty Policy requires you to always perform a Diagnostic Charge after a Battery Test result of "Charge and Retest".
GR8 Diagnostic Battery Tester/Charger Assembly:
GR8 Battery Tester Unit:
Performs battery testing and initial control of the diagnostic charger. Tester can be used independent of the charger unit after a battery charge is in process. The cable from the base may be disconnected and wireless communication exists to the Charger unit. Cable should be reconnected when docked on the charger.
CAUTION:
Either the small Battery Tester clamps or large Charger clamps can be connected to a battery at a time.
CAUTION:
NEVER connect both sets of small and large clamps to a battery as it can cause internal damage to the GR8 assembly!
SERVICE PROCEDURE:
First Step - Battery Test (always the initial test):
1. Press the power button on the GR8 if the Battery Tester unit is docked on the Charger unit. You should hear the fan come on in the Charger unit and Tester unit display will light up.
2. Connect only the Battery Tester unit's small clamp set to the vehicle's battery making sure that the black clamp is connected to the battery negative terminal and the red cable's clamp is connected to the battery positive "+ terminal. GR8 display will warn if you connected it backwards.
NOTE:
For Genesis & Equus connect Battery Test or Charger clamps directly to the battery in the rear trunk, not to engine underhood jumper terminals.
3. Follow these screen by screen instructions from left to right of each row. This example shows screens that will occur for battery condition of "Charge & Retest":
NOTE:
Always print out the Battery Test result to attach to the Repair Order.
4. Follow directions of this table based on result of Battery Test (first column). PRINT results at Battery Test and then after Diagnostic Charge:
Second Step - Diagnostic Charge if Battery Test result was "Charge and Retest":
5. Connect only the Charger unit's large clamp set to the vehicle's battery making sure that the black clamp is connected to the battery negative terminal and the red clamp is connected to the battery positive "+" terminal. GR8 display will warn if you had connected it backwards.
6. Perform following instructions showing the GR8 screens (as shown from left to right of each row) that will occur when a "Good Battery" is reached after charging:
NOTE:
When the Diagnostic Charge results in "Good Battery" you must attach print tickets of the results from both Battery Test with the "Charge & Retest" result and the Diagnostic Charge "Good Battery" result per example of "Print Ticket # B".
7. This is what will occur for GR8 screen when "Replace Battery" results after a Diagnostic Charge attempt:
NOTE:
When the Diagnostic Charge results in "Replace Battery" you may in this circumstance be permitted to claim Op Code 37110A00 for the Charge Battery attempt and also Op Code 37110R00 for Replace Battery. However you must attach print tickets from both Battery Test with the "Charge & Retest" result and Diagnostic Charge result showing "Replace Battery" as per example of "Print Ticket # C".
Print Tickets that must be attached to the Repair Order based on Battery Test result and Diagnostic Charge result are shown below, also listed are the warranty claim types:
WARRANTY CLAIM INFORMATION:
Hyundai Battery Replacement Application Chart: