Work Flow

WORK FLOW
A good understanding of the malfunction conditions can make troubleshooting faster and more accurate.

In general, each customer feels differently about a malfunction. It is important to fully understand the symptoms or conditions for a customer's complaint.

Make good use of the two sheets provided, Information From Customer and DIAGNOSTIC WORKSHEET, to perform the best troubleshooting possible.





Work Flow Chart

DIAGNOSTIC WORKSHEET

Information From Customer

KEY POINTS





^ WHAT Vehicle and A/T model
^ WHEN Date, Frequencies
^ WHERE Road conditions
^ HOW Operating conditions, Symptoms











Diagnostic Worksheet Chart