Campaign P1235 - Navigation Software Update For Various Issues: Overview

Reference:
ITB11-046a

Date:
January 28, 2013

VOLUNTARY SERVICE CAMPAIGN
CALL WAITING FUNCTION NAVIGATION UPDATE

This bulletin has been amended. Changes have been made throughout to accommodate a new reprogramming disc.

Please discard previous versions of this bulletin.

CAMPAIGN ID # P1235

APPLIED VEHICLES:

2010 G37 Convertible (HV36)
2010 G37 Coupe (CV36)
2010 G37 Sedan (V36)
2011 - QX56 (Z62)
2010 - 2011 FX35150(S51)
2010 - 2011 EX35 (J50)
2011 - 2012M37156(Y51)
2012 M35h Hybrid (Y5IHV)

Check Service Comm to confirm campaign eligibility.

INTRODUCTION

On the Applied Vehicles listed above the navigation mobile phone ipod(R), and voice recognition functions may not be working as intended. To remedy this potential condition, Infiniti is conducting this voluntary service campaign to update the navigation software at no charge for parts or labor. In addition, as part of this navigation software update a call waiting function will be added to the hands-free phone system.

IDENTIFICATION NUMBER

Infiniti has assigned identification number P1235 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY

Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer's inventory.

REPROGRAMMING SOFTWARE DVDs REQUIRED FOR THIS PROCEDURE





^ Discs 1/3 and 2/3 of the set shown in Figure A are used for 2010 models in this campaign.

^ Do not use disc 3/3.





^ This NEW disc (Figure B) is required for all applied models in this campaign.

^ This disc replaces disc 3/3 above.

^ This disc also replaces disc NTB10-125b/ITB10-066b (disc 1/1).

NOTE:
Numbers on these discs do not match this bulletins reference number or the campaign ID #.

^ Each dealer was previously mailed the discs listed above, free of charge, from Clarion.

^ Should you require additional discs due to loss or damage, the discs can be ordered, free of charge, by contacting Clarion at the toll free number 1-800-347-8933. Request a new disc using the information printed on the disc.

CLAIMS INFORMATION





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