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Recall - Headliner Modification: Overview

Campaign 03V-113

Axiom Headliner Campaign

ISSUE DATE: April 2003

Campaign Identification Number

Number 03V-113 has been assigned to this campaign by the National Highway Traffic Safety Administration (NHTSA). This number will appear on all communications and documentation of any nature dealing with the campaign.

Affected Vehicles
2002 Axiom (UP) with VIN Start of Production to 24611962.

Service Information

Condition:
NHTSA has recently conducted a Federal Motor Vehicle Safety Standard 201 head impact test on a 2002 Isuzu Axiom. Because the results of this test indicated a possibility of an increased risk of injury in a crash, Isuzu Motors Limited has developed a vehicle modification.

Correction:
To remedy this condition install energy-absorbing components in the affected areas following the procedures in this bulletin.

Dealer Responsibility

Isuzu dealers are required to service all eligible vehicles at no charge to the owner, regardless of mileage, age of vehicle or ownership.

Whenever a vehicle subject to this campaign is in a dealer vehicle inventory, or arrives at the dealership for service, the dealer must take the necessary steps to ensure that this campaign modification has been made before selling or releasing the vehicle.

Each Isuzu dealer will be supplied a copy of the AIMI Campaign Report (AW5123-1A) listing affected vehicles assigned to that dealership. The report contains VIN and detailed owner information obtained from state motor vehicle registration records. The use of such motor vehicle registration data for any other purpose is a violation of the law in several states. Accordingly, dealers are urged to limit the use of this listing to the follow-up necessary to complete this campaign. If none of the affected vehicles are assigned to a dealership, no campaign report will be sent.

Owner Notification
American Isuzu Motors Inc. will send a notification letter to owners of affected vehicles already retailed (see enclosed copy). Dealers should follow up with vehicle owners by sending a Campaign Reminder Notice (AIMI SVCF-1052) to all vehicle owners listed in the AIMI Campaign Report (AWS123-1A). Dealers may obtain these postcards from their Regional Office.

Applying the Campaign Label





Affix the campaign label P/N 2-90028-700-0 adjacent to the manufacturer's identification label located inside the driver's door. Using a ballpoint pen, fill in the label with campaign number 03V-113, Isuzu dealer code and repair date (see figure 8).





Parts Information

Warranty Claim Information





Use the new labor operation shown.

Labor Time includes administrative time allowance.





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