Recall - Interior Impact Protection Installation
TSB SBO3-11-S001Axiom Headliner Campaign
ISSUE DATE: APRIL 2003
Campaign Identification Number
Number 03V-113 has been assigned to this campaign by the National Highway Traffic Safety Administration (NHTSA). This number will appear on all communications and documentation of any nature dealing with the campaign.
Affected Vehicles
2002 Axiom (UP) with VIN Start of Production to 24611962.
Service Information
Condition:
NHTSA has recently conducted a Federal Motor Vehicle Safety Standard 201 head impact test on a 2002 Isuzu Axiom. Because the results of this test indicated a possibility of an increased risk of injury in a crash, Isuzu Motors Limited has developed a vehicle modification.
Correction:
To remedy this condition install energy-absorbing components in the affected areas following the procedures in this bulletin.
Dealer Responsibility
Isuzu dealers are required to service all eligible vehicles at no charge to the owner, regardless of mileage, age of vehicle or ownership.
Whenever a vehicle subject to this campaign is in a dealer's vehicle inventory, or arrives at the dealership for service, the dealer must take the necessary steps to ensure that this campaign modification has been made before selling or releasing the vehicle.
Each Isuzu dealer will be supplied a copy of the AIMI Campaign Report (AW5123-1A) listing affected vehicles assigned to that dealership. The report contains VIN and detailed owner information obtained from state motor vehicle registration records. The use of such motor vehicle registration data for any other purpose is a violation of the law in several states. Accordingly, dealers are urged to limit the use of this listing to the follow-up necessary to complete this campaign. If none of the affected vehicles are assigned to a dealership, no campaign report will be sent.
Owner Notification
American Isuzu Motors Inc. will send a notification letter to owners of affected vehicles already retailed (see enclosed copy). Dealers should follow up with vehicle owners by sending a Campaign Reminder Notice (AIMI SVCF-1052) to all vehicle owners listed in the AIMI Campaign Report (AWS123-1A). Dealers may obtain these postcards from their Regional Office.
Service Procedure
1. Remove the sun visor by removing the two (2) screws and disconnecting the harness (see figure 1).
2. Remove the inner front door seal and the front "A" pillar trim cover (see figure 2).
3. Remove the right and left front assist grips by opening the retaining bolt cover using a small screwdriver, proceed to remove assist grip retaining bolts (see figure 3).
4. Remove the B-Pillar trim by removing the upper retaining screw, the seat belt anchor cover and the seat belt anchor-retaining bolt (see figure 4).
5. Pull back the edge of the headliner to gain access to the roof pad cushion (see figure 5).
NOTE:
Headliner has been removed for illustration purposes and does not need to be completely removed for spacer installation.
6. New Pad Kit P/N 8-97362-625-0 contains two (2) long spacers and two (2) short spacers for installation on both driver and passenger sides roof pad cushion.
Long and short spacer will be attached to locations as outlined on figure 6.
NOTE:
Roof pad cushion has been removed for illustration purposes only and does not need to be removed to attach the spacers.
7. Remove the paper backing from the long and short spacer and affix to the roof pad cushion using figure 6 as a guide. When finished the long and short spacers MUST be located as shown on figure 7.
8. Reposition the headliner back in position.
9. Re-install the pillar trim; reattach the seatbelt anchor and torque to 39 N.m (29 ft lbs).
NOTE:
The seat belt anchor retaining bolts MUST be torqued to 39 N.m (29 ft lbs).
10. Re-install the "A" pillar and door seal on both sides.
11. Re-install both driver and passenger assist grips.
12. Re-install both sun visors.
Applying the Campaign Label
Affix the campaign label P/N 2-90028-700-0 adjacent to the manufacturer's identification label located inside the driver's door. Using a ballpoint pen, fill in the label with campaign number 03V-113, Isuzu dealer code and repair date (see figure 8).
Parts Information
Warranty Claim Information
Use the new labor operation.
Labor Time includes administrative time allowance.
Disclaimer