OnStar(R) - Generation 5 to Generation 6 Upgrade: Overview
TSB SB08-13-S002Issue Date: FEBRUARY 2008
Information On Upgrading Certain Onstar(R) Generation 5 Analog/Digital-Ready Systems To Onstar(R) Generation 6 Digital-Capable System
Affected Vehicles
2003-2004 Isuzu Ascender with OnStar(R)
Service Information
This bulletin is being issued to provide dealer personnel with information and procedures to follow should an owner wish to upgrade an OnStar(R) Generation 5 Analog/Digital-Ready system to an OnStar(R) Generation 6 Digital-Capable system.
Service Procedure
1. If the vehicle is not equipped with a glass mounted antenna skip this step and go to step 2. If the vehicle is equipped with a glass mounted antenna, it is necessary to replace the existing OnStar(R) analog on-glass antenna mast, inner coupler and outer coupler with the provided Digital-Capable antenna components from the Autocraft Electronics upgrade kit. Refer to the antenna component replacement instructions included in the kit or those found in the Cellular Communication section of the Service Manual. You must follow these instructions carefully in order to ensure proper adhesion of the new antenna.
NOTE:
It is important for the glass to be clean and dry before attempting to install the antenna. The vehicle should be brought into the shop and allowed to warm up so the glass is at or above 15�C (60�F). Use the alcohol prep pad from the antenna kit to clean the glass surface and allow to dry, then apply Adhesive Promoter P/N 8-12378-555-0 per dispenser directions. The antenna base can then be installed and should be allowed to sit for approximately 4 hours to ensure the antenna is secure.
2. Replace the OnStar(R) Vehicle Communication Interface Module (VCIM) in the vehicle with the Digitally-Capable VCIM provided in the Autocraft Electronics upgrade kit.
3. Fold and tumble the right second row seat to a cargo position.
4. Remove the protective cover (1) from the vehicle communication interface module (VCIM).
5. Remove the VCIM from the bracket by releasing the retaining tab.
6. Remove the electrical connectors from the VCIM.
7. Remove the VCIM from the vehicle.
Installation Procedure
1. When replacing the VCIM, record the 10-digit STID number, and the 11-digit ESN number from the labels on the new module to the repair order.
2. Position the VCIM near the mounting location.
3. Install the quick connector to the VCIM.
4. Install the remaining electrical connectors to the VCIM.
5. Install the VCIM to the bracket.
6. Ensure that the retaining tab (1) is fully seated.
7. Install the protective cover (1) to the module.
8. Position the right second row seat to a passenger position.
IMPORTANT:
After replacing the vehicle communication interface module, you must reconfigure the OnStar(R) system. Failure to reconfigure the system will result in an additional customer visit for repair. In addition, pressing and holding the white dot button on the keypad will NOT reset this version of the OnStar(R) system. This action will cause a DTC to set.
9. Install the Tech 2. From the Main Menu select F0: Diagnostics and then select Model Year. On the Diagnostics screen select F1: Body and then select Model and Engine Type. Scroll down and select Onstar. On the Onstar screen select F2: Special Functions. Use the Special Functions menu and select F6: Setup New Onstar in order to perform the OnStar(R) setup procedure for this vehicle.
10. Move the vehicle to an open area that is away from tall buildings and with a clear view of unobstructed sky.
Allow the vehicle to run for 10 minutes.
11. Use the ID information menu on the scan tool to access the new Station ID (STID) and the electronic serial number (ESN) and from the new VCIM.
12. Press the blue OnStar(R) button to connect to the OnStar(R) Call Center. Tell the advisor that this vehicle has received a digital upgrade kit and ask the advisor to perform the following procedure:
^ Add the new STID and the ESN to update the customer's account.
^ Activate the OnStar(R) Personal Calling feature, if available.
^ Perform a full reconfiguration on the vehicle.
13. Follow any additional instructions from the OnStar(R) advisor.
14. To complete setup vehicle owner MUST contact OnStar(R) within 60 days by pushing OnStar(R) blue button and then activating or reactivating their subscription with OnStar(R). Customer will need VIN, the 10-digit STID number, and the 11-digit ESN number from the labels on the new module to complete account activation.
Parts Information
To order the Autocraft Electronics upgrade kit contact Autocraft Electronics at 1-800-336-3998.
Disclaimer