Audio - Long CD Player Load to Play Time
TSB SB06-13-S002CD Player Long Load-to-Play Time, Error Message, CD
Does Not Return to Previous Track, CD Does Not Play,
CD Does Not Eject, CD Stuck in Player, Radio Will Not
Accept CD (This Bulletin Supersedes SB05-13-S004)
ISSUE DATE: FEBRUARY 14, 2006
Affected Vehicles
2004-2005 Isuzu Ascender (US/UT)
Service Information
This bulletin is being revised to add 2004 model year. Also, additional conditions and correction information has been provided.
Condition:
Some customers may comment on one of the following conditions:
^ Long CD load-to-play time
^ CD ejects with an error message of "CHECK CD"
^ CD does not return to previous track after an ignition cycle
^ Clock resets to 12:00
^ CD does not play
^ CD does not eject
^ CD stuck in CD player
^ Radio will not accept CD
Possible Cause:
A software anomaly within the radio has been found.
Correction:
Reprogram Radio
Service Procedure
If the customer comments that the CD does not eject or the CD is stuck in the CD player, or the radio will not accept the CD, prior to programming the radio, perform the following steps.
1. Turn off the ignition.
2. Remove the radio fuse for a minimum of 30 seconds.
3. Reinstall the fuse, turn on the ignition and the radio.
4. Attempt to remove the CD by using the eject button or attempt to insert the CD.
5. If the CD was successfully removed or the radio accepted the CD, then proceed with reprogramming.
6. If the CD was not successfully removed or the radio did not accept the CD, then remove the radio and send to Model Electronics for repair.
IMPORTANT:
TIS programming supports two calibrations for radios with the UQA amplifier on the S/T (Ascender) models. Prior to selecting the calibration, determine if the amplifier is class 2 or non-class 2. Use the Tech 2 and the following path.
1. Connect the Tech 2 to the vehicle and power on.
2. Select "Diagnostics" from the menu.
3. Build the vehicle from the menu options.
4. Select "Diagnostic Circuit Check from the menu.
5. Select Class 2 Message Monitor from the menu.
If the amplifier appears on the class 2 message monitor screen, then the calibration for a class 2 amplifier needs to be selected.
If the amplifier does not appear on the screen, then the calibration for a non-class 2 amplifier needs to be selected. Selecting the wrong calibration will result in reduced or no radio volume.
Reprogram the Radio with a new service calibration released with IDS Version 5 or newer. Refer to Service Programming System (SPS) in the Service Manual. As always, make sure your Tech 2 is updated with the latest software version. DO NOT replace the radio for these conditions. Selecting the incorrect calibration for the vehicle configuration can damage the radio and lead to unnecessary delays in repair time. Once programming is completed, wait at least one minute after key-off to allow the radio to accept the new calibration.
Also, please advise the customer that home-burned CDs must be burned with a closed session, or the formatting will be incomplete and the player will not read the CD. CDs should NOT have adhesive paper labels affixed to them as the labels may lift off in the player.
Warranty Claim Information
Use the labor operation shown.
NOTE:
1. Labor Time includes administrative time allowance.
2. In formation released on paper and electronic format prior to bulletin release cannot be updated. For the most current and up to date information refer to the website
3. Always refer to the Isuzu Service Policy Procedure Manual for specific details on warranty coverage and policies.
Disclaimer