Repair Process

Jaguar Cars has made arrangements with Madera Concepts, a specialist in automotive wood veneer manufacturing and repair for 15 years, to process all repairs.

Madera Concepts craftsmen will repair, refinish, or re-veneer the part as required to compliment the original in color and grain. It is not necessary to ship a companion part for color and grain comparison. This is accomplished through the use of a color standard for refinished pieces, or the old veneer in the case of veneer replacement.

Madera Concepts has committed to complete repairs from franchised Jaguar dealers in 5 to 7 days. Madera's priority handling coupled with a special 2 day shipping process will help to minimize the inconvenience to the customer.

Madera Concepts will cover their workmanship for a period of 12 months, unlimited miles from the invoice date. Under the warranty, Madera Concepts will repair or rework, at their option any defects in their workmanship free of charge.