Inspection and Verification

Cellular Phone

Inspection and Verification

NOTE: Prior to starting any diagnostics, ensure that the customer handset is on the Jaguar Approved Phone List (as found in the vehicle technology information on the external Jaguar website). If the customer handset is not on the approved phone list it should NOT be used when carrying out these diagnostics, the technician should test using an approved handset only.

1. Verify the customer concern by operating the telephone.
2. Visually inspect for obvious signs of damage and system integrity.

Mechanical Electrical
- Microphone - Electrical connectors
- Bluetooth antenna - Wiring harness for damage or corrosion
- Fuses

3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.