Pinpoint Tests

Pinpoint Tests

PINPOINT TEST G1186937p1 : Front seat fore/aft movement not functioning

G1186937t1 : Check for front seat forward-rearward seat motor operation
1
WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices section of this product.
Set ignition status to ' ON'.
2 From the switch pack, operate the front seat forward-rearward seat motor switch and listen for evidence of the motor operating.
- Does the motor operate?

->Yes
GO to Pinpoint Test G1186937t2.

->No
GO to Pinpoint Test G1186937t3.

G1186937t2 : Check front seat forward-rearward seat motor drive bar
1 Check front seat drive bar for correct installation and condition
- Is the front seat drive bar correctly installed and in a serviceable condition?

->Yes
Re-check for correct front seat forward-rearward movement. Remove seat to allow for further investigation if required.

->No
Correctly install front seat forward-rearward seat motor drive bar, or replace if required.

G1186937t3 : Check front seat forward-rearward seat motor

WARNING: When carrying out the following steps, stand clear of all moving parts and ensure link harness is routed accordingly.
1 Set ignition status to 'OFF'.
2 Disconnect front seat forward-rearward seat motor connector.
3
NOTE:
It may be that the seat has been driven to the limit of travel along the relevant axis, and when the link harness is connected, the seat will remain in the same position. If this is the case, a jolt may be felt from the motor. To confirm the motor operation, swap the link harness to alternate motor pin connections and the seat should travel in the opposite direction.
Using a locally made fused link harness and power supply, connect power and ground to forward-rearward seat motor.

- Does the motor operate?

->Yes
Using manufacturer approved diagnostic system, check for related Diagnostic Trouble Codes (DTCs) and carry out the repair operations specified. Alternatively, refer to the electrical circuit diagrams and check relevant motor circuits.

->No
Replace the relevant motor. Refer to relevant section of this product.

PINPOINT TEST G1186937p5 : Front seat height, tilt and/or extension movement noisy

G1186937t13 : Compare the height, tilt or extension movement noise with the other front seat
1
WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices section of this product.
Compare the front seat movement noise to other front seat.
- Is the front seat height, tilt or extension movement noise excessive when compared to other front seat?

->Yes
GO to Pinpoint Test G1186937t14.

->No
GO to Pinpoint Test G1186937t15.

G1186937t14 : Compare front seat height, tilt or extension movement noise to front seat in other vehicle
1 Compare the front seat height, tilt or extension movement noise to front seat in other vehicle.
- Is the front seat height, tilt or extension movement noise excessive when compared to front seat in other vehicle?

->Yes
GO to Pinpoint Test G1186937t15.

->No
The front seat frame is operating correctly. Submit Electronic Product Quality Report (EPQR) with any further query.

G1186937t15 : Check for debris obstructing seat movement
1 Check for debris obstructing seat movement.
- Is the front seat height, tilt or extension movement obstructed by debris?

->Yes
Remove obstruction and re-check for noisy height, tilt or extension seat movement. If still noisy
GO to Pinpoint Test G1186937t16.

->No
GO to Pinpoint Test G1186937t16.

G1186937t16 : Check for height, tilt or extension movement mechanism lubrication
1 Check and apply manufacturer approved lubrication to seat height, tilt or extension movement mechanism and re-test for noise.
- Is the front seat height, tilt or extension noise still apparent?

->Yes
Replace the relevant motor. Refer to relevant section of this product.

->No
The front seat height, tilt or extension motor is operating correctly.

PINPOINT TEST G1186937p6 : Heater And Cooling - Inoperative

G1186937t17 : Check For Stored DTC
1 Check the Climate Controlled Seat Module for stored DTC's.
- Are there any stored DTC's?

->Yes
For information on stored DTC's refer to the information in the Climate Controlled Seat Module DTC index.

->No
GO to Pinpoint Test G1186937t18.

G1186937t18 : Driver Or Front Passenger Seat Backrest Climate Assembly - Functionality Check

WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices section of this product.

NOTE:
The Climate Controlled Seat's (heat and cool) function will only operate when the vehicle's engine is running.

NOTE:
If a fault is identified and repaired, check for correct operation of the driver and front-passenger climate controlled seat (heat and cool) functions.
1 Check the heat and cool function of the backrest.
- Does the backrest heat and cool function operate correctly?

->Yes
GO to Pinpoint Test G1186937t19.

->No
GO to Pinpoint Test G1186937t21.

G1186937t19 : Driver Or Front Passenger Seat Cushion Climate Assembly - Functionality Check
1 Check the heat and cool function at the cushion.
- Does the cushion heat and cool function operate correctly?

->Yes
If there are no faults evident, verify the customer concern.

->No
GO to Pinpoint Test G1186937t20.

G1186937t20 : Cushion Bellows
1 Check the condition of the bellows.
- Are the bellows obstructed, have they collapsed?

->Yes
Remove the obstruction or replace collapsed bellows.

->No
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component.

G1186937t21 : Backrest Bellows Duct
1 Check the security of the bellows duct.
- Is the bellows duct correctly installed?

->Yes
GO to Pinpoint Test G1186937t22.

->No
Securely reconnect the bellows duct.

G1186937t22 : Backrest Bellows
1 Check the security of the bellows.
- Are the bellows obstructed, have they collapsed?

->Yes
Remove the obstruction or replace collapsed bellows.

->No
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component. Follow the link below to check operation of the Driver or Front Passenger Seat Cushion Climate Assembly.
GO to Pinpoint Test G1186937t18.

PINPOINT TEST G1186937p7 : Heating And Cooling - Noisy Operation

G1186937t23 : Check For Stored DTC
1 Check the Climate Controlled Seat Module for stored DTC's.
- Are there any stored DTC's?

->Yes
For information on stored DTC's refer to the information in the Climate Controlled Seat Module DTC index.

->No
GO to Pinpoint Test G1186937t24.

G1186937t24 : Driver Or Front Passenger Seat Backrest Climate Assembly - Noise

WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices section of this product.

NOTE:
The Climate Controlled Seat's (heat and cool) function will only operate when the vehicle's engine is running.

NOTE:
If a fault is identified and repaired, check for correct operation of the driver and front-passenger climate controlled seat (heat and cool) functions.
1 There is a known issue which effects a limited number of vehicles where under acceleration of the vehicle the occupant of seat can deform the suspension mat (snake wire) which then presses on the casing of the seat backrest climate assembly, this causes the casing to distort and the noise issue to occur. If contact has occurred there will be a witness mark on the casing. Carry out visual inspection of the seat backrest climate assembly that has been identified as noisy by the customer.
- Is there a witness mark on the casing?

->Yes
Contact the local in market support for further information.

->No
GO to Pinpoint Test G1186937t35.

G1186937t35 : Driver Or Front Passenger Seat Climate Assembly - Noise 2
1 Operate the heat and cool function of the seat. Listen for a 'WAH WAH' noise (the fan speeds up and slows down repeatedly).
- Does the fan speeds up and slow down repeatedly?

->Yes
Confirm the latest Strategy and Calibration software is installed, using the manufacturer approved diagnostic system carry out the new Climate Controlled Seat Module application and update the Climate Controlled Seat Module software if required.
If the noise is still evident after software update follow link below.
GO to Pinpoint Test G1186937t34.

->No
GO to Pinpoint Test G1186937t34.

G1186937t34 : Driver Or Front Passenger Seat Backrest Climate Assembly - Noise level Comparison
1 Compare the noise level of the suspect climate seat assembly to another climate seat assembly.
- Is the noise level equal between the two seats?

->Yes
The noise level is standard and comparable to the design intent.

->No
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component.

PINPOINT TEST G1186937p8 : Heating And Cooling - Poor Heat Or Cool Efficiency

G1186937t27 : Check For Stored DTC
1 Check the Climate Controlled Seat Module for stored DTC's.
- Are there any stored DTC's?

->Yes
For information on stored DTC's refer to the information in the Climate Controlled Seat Module DTC index.

->No
GO to Pinpoint Test G1186937t28.

G1186937t28 : Driver Or Front Passenger Seat Backrest Climate Assembly - Functionality Check

WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices section of this product.

NOTE:
The Climate Controlled Seat's (heat and cool) function will only operate when the vehicle's engine is running.

NOTE:
If a fault is identified and repaired, check for correct operation of the driver and front-passenger climate controlled seat (heat and cool) functions.
1 Check the heat and cool function of the backrest.
- Does the backrest heat and cool function operate correctly?

->Yes
GO to Pinpoint Test G1186937t29.

->No
GO to Pinpoint Test G1186937t26.

G1186937t29 : Driver Or Front Passenger Seat Cushion Climate Assembly - Functionality Check
1 Check the heat and cool function at the cushion.
- Does the cushion heat and cool function operate correctly?

->Yes
If there are no faults evident, verify the customer concern.

->No
GO to Pinpoint Test G1186937t25.

G1186937t25 : Cushion Bellows
1 Check the condition of the bellows.
- Are the bellows obstructed, have they collapsed?

->Yes
Remove the obstruction or replace collapsed bellows.

->No
GO to Pinpoint Test G1186937t37.

G1186937t26 : Backrest Bellows Duct
1 Check the security of the bellows duct.
- Is the bellows duct correctly installed?

->Yes
GO to Pinpoint Test G1186937t36.

->No
Securely reconnect the bellows duct.

G1186937t36 : Backrest Bellows
1 Check the security of the bellows.
- Are the bellows obstructed, have they collapsed?

->Yes
Remove the obstruction or replace collapsed bellows.

->No
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component. Follow the link below to check operation of the Driver or Front Passenger Seat Cushion Climate Assembly.
GO to Pinpoint Test G1186937t28.

G1186937t37 : Driver Or Front Passenger Seat Backrest Climate Assembly -Efficiency Comparison
1 Compare the efficiency of the suspect climate seat assembly to another climate seat assembly.
- Is the efficiency equal between the two seats?

->Yes
The efficiency is standard and comparable to the design intent.

->No
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component.

PINPOINT TEST G1186937p9 : Heating And Cooling - Heat Or Cool Operation Slow

G1186937t30 : Check For Stored DTC
1 Check the Climate Controlled Seat Module for stored DTC's.
- Are there any stored DTC's?

->Yes
For information on stored DTC's refer to the information in the Climate Controlled Seat Module DTC index.

->No
GO to Pinpoint Test G1186937t32.

G1186937t32 : Driver Or Front Passenger Seat Backrest Climate Assembly - Functionality Check

WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices section of this product.

NOTE:
The Climate Controlled Seat's (heat and cool) function will only operate when the vehicle's engine is running.

NOTE:
If a fault is identified and repaired, check for correct operation of the driver and front-passenger climate controlled seat (heat and cool) functions.
1 Check the heat and cool function of the backrest?
- Does the backrest heat and cool function operate correctly?

->Yes
GO to Pinpoint Test G1186937t38.

->No
GO to Pinpoint Test G1186937t40.

G1186937t38 : Driver Or Front Passenger Seat Cushion Climate Assembly - Functionality Check
1 Check the heat and cool function at the cushion.
- Does the cushion heat and cool function operate correctly?

->Yes
If there are no faults evident, verify the customer concern.

->No
GO to Pinpoint Test G1186937t39.

G1186937t39 : Cushion Bellows
1 Check the condition of the bellows.
- Are the bellows obstructed, have they collapsed?

->Yes
Remove the obstruction or replace collapsed bellows.

->No
GO to Pinpoint Test G1186937t42.

G1186937t40 : Backrest Bellows Duct
1 Check the security of the bellows duct.
- Is the bellows duct correctly installed?

->Yes
GO to Pinpoint Test G1186937t41.

->No
Securely reconnect the bellows duct.

G1186937t41 : Backrest Bellows
1 Check the security of the bellows.
- Are the bellows obstructed, have they collapsed?

->Yes
Remove the obstruction or replace collapsed bellows.

->No
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component. Follow the link below to check operation of the Driver or Front Passenger Seat Cushion Climate Assembly.
GO to Pinpoint Test G1186937t32.

G1186937t42 : Driver Or Front Passenger Seat Backrest Climate Assembly - Operation Comparison
1 Compare the operation of the suspect climate seat assembly to another climate seat assembly.
- Is the operation equal between the two seats?

->Yes
The operation is standard and comparable to the design intent.

->No
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component.

PINPOINT TEST G1186937p10 : Heating And Cooling - Intermittent Operation

G1186937t31 : Check For Stored DTC
1 Check the Climate Controlled Seat Module for stored DTC's.
- Are there any stored DTC's?

->Yes
For information on stored DTC's refer to the information in the Climate Controlled Seat Module DTC index.

->No
GO to Pinpoint Test G1186937t33.

G1186937t33 : Cable Connection Check

WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices section of this product.

NOTE:
The Climate Controlled Seat's (heat and cool) function will only operate when the vehicle's engine is running.

NOTE:
If a fault is identified and repaired, check for correct operation of the driver and front-passenger climate controlled seat (heat and cool) functions.
1 Identify from customer concern or stored DTC's which Seat Climate Assembly is operating intermittently and confirm the harness connector is fully connected.
- Is the harness connector is fully connected?

->Yes
Suspect an internal fault with the Seat Climate Assembly. Replace as required, refer to the Warranty Policy and Procedures manual (section B1.2). Prior to installing a new component.

->No
Disconnect the harness connector, inspect connector and terminals for damage. Repair or replace if required. Reconnect connector and check operation.