Repair and Diagnosis: Technical Service Bulletins
- How to Find Technical Service Bulletins by Category/Symptom
- Recalls
- Generals
- Campaign - Panoramic Roof Creak
- Campaign K099 - Battery Monitoring System Replacement
- Campaign - Hood Latch Replacement
- Campaign - Battery Replacement (Without RSE)
- Campaign - Battery Replacement (With RSE)
- Campaign - Hood Latch Spring Detachment
- Campaign - Rear Antenna Pod Cover Loose/Comes Off
- Campaign - Sidelights Remain 'ON' At Ignition 'OFF'
- Campaign - Scuff Plate Illumination Inoperative
- Campaign - Console Lid Release Button
- Campaign - Feature Activation and Enhancement Program
- Overview
- Repair Procedure List
- Overview
- Pre-Repair Procedure List
- Procedure 1 - Replace Front Door Waist Finishers
- Procedure 2 - Replacement Business Tray Latches
- Procedure 3 - Check Front and Rear Cross Seals
- Procedure 4 - Check Front and Rear Blind Operations
- Procedure 5 - Lower Full Headliner
- Procedure 6 - Lower RH-Side Headliner
- Procedure 7 - Install Reinforcement Bracket to Front (LH) Motor
- Procedure 8 - Install Reinforcement Bracket to Rear (RH) Motor
- Procedure 9 - Replace All Blind Feet
- Procedure 10 - Replace Front Motor and Casting Assembly
- Procedure 11 - Remove Cassette Mounting Nuts, Glass Alignment Pegs
- Procedure 12 - Check Front and Rear Blind Operation After Reworks
- Procedure 13 - Replace Roof Sight Shields
- Procedure 14 - Degrease the Rear Guides
- Procedure 15 - LWB Only: Replace Rear Seat Vanity Mirrors
- Procedure 16 - Inspect/Replace Audio Unit Amplifier, Install Water Shedder
- Procedure 17 - Software Updates
- Procedure 18 - Replace Power Assist Steering Pipe
- Procedure 19 - Replace Battery (only if necessary)
- Procedure 20 - Post Enhancement Program Quality Checks
- K064 IDS Care Points
- Safety
- Generals
- Customer Interest
- Steering - Remains In Highway Assist Mode At Low Speed
- A/T Controls - Shifts To Neutral/D Flashing On Selector
- Wheels/Tires - Balancing And Optimization
- Body - A-Pillar 'Creak' Noise
- Body - Luggage Compartment Lid May Not Drive Fully Open
- Body - Exterior Door Handle Sticking In The Open Position
- Engine Controls - Off Throttle Idle Fuel Cut In Timing
- Mirrors - Powerfold Function Is Inoperative
- Fuel System - Misfire/Hard Start/Rough Idle/Poor Economy
- Body - Panoramic Sunroof Roof Panel Noise
- Tire Monitor System - False Warning Triggered
- Entertainment System - 'No Playable Video' Message
- Body - Water Leaks At The D-Pillar
- Brakes - Electronic Park Brake Re-Calibration Procedure
- Brakes - Squeal From Front Brakes 355mm Discs Only
- Antitheft Sys - Veh. Won't Unlock/Eng. No Start With Remote Fob
- A/T Controls - Transmission Control Switch Diagnostics
- Navigation Sys. - Point Of Interest Icons Not Displayed On Map
- Body - Roof Opening Panel Frame Corrosion
- Superceded Bulletins
- K0643 - 02/01/11
- K0642 - 12/01/10
- Campaign - Panoramic Roof Creak
- Campaign - Panoramic Roof Creak
- Mirrors - Power Fold Function Inoperative
- Campaign - Feature Activation and Enhancement Program
- Campaign - Feature Activation/Enhancement Program
- A/T Controls - Shifts To Neutral/D Flashing On Selector
- A/T Controls - Transmission Control Switch Diagnostics
- Steering - Remains In Highway Assist Mode At Low Speed
- All Technical Service Bulletins
- Steering - Remains In Highway Assist Mode At Low Speed
- Campaign - Panoramic Roof Creak
- A/T Controls - Shifts To Neutral/D Flashing On Selector
- Battery - AGM/Flooded Battery Replacement
- Wheels/Tires - Balancing And Optimization
- Body - A-Pillar 'Creak' Noise
- Campaign K099 - Battery Monitoring System Replacement
- Body - Luggage Compartment Lid May Not Drive Fully Open
- Body - Exterior Door Handle Sticking In The Open Position
- Engine Controls - Off Throttle Idle Fuel Cut In Timing
- Body/Frame - Squeaks and Rattle Kit Availability
- Mirrors - Powerfold Function Is Inoperative
- Fuel System - Misfire/Hard Start/Rough Idle/Poor Economy
- Body - Panoramic Sunroof Roof Panel Noise
- Tire Monitor System - False Warning Triggered
- Entertainment System - 'No Playable Video' Message
- Recall 10V578000: Wiper Arm Nut Torque
- Campaign - Hood Latch Replacement
- Campaign - Battery Replacement (Without RSE)
- Campaign - Battery Replacement (With RSE)
- Body - Windshield Damage Diagnostic Guide
- Engine Controls - Removal of Seized Oxygen (O2) Sensors
- Body - Water Leaks At The D-Pillar
- Campaign - Hood Latch Spring Detachment
- Campaign - Rear Antenna Pod Cover Loose/Comes Off
- Campaign - Sidelights Remain 'ON' At Ignition 'OFF'
- Campaign - Scuff Plate Illumination Inoperative
- Recall - Wiper Arm Securing Nut Check
- Brakes - Electronic Park Brake Re-Calibration Procedure
- Campaign - Console Lid Release Button
- Brakes - Squeal From Front Brakes 355mm Discs Only
- Recall - Driver Air Bag Module Replacement
- Cooling System - Water Pump Leak
- Antitheft Sys - Veh. Won't Unlock/Eng. No Start With Remote Fob
- Campaign - Feature Activation and Enhancement Program
- Overview
- Repair Procedure List
- Overview
- Pre-Repair Procedure List
- Procedure 1 - Replace Front Door Waist Finishers
- Procedure 2 - Replacement Business Tray Latches
- Procedure 3 - Check Front and Rear Cross Seals
- Procedure 4 - Check Front and Rear Blind Operations
- Procedure 5 - Lower Full Headliner
- Procedure 6 - Lower RH-Side Headliner
- Procedure 7 - Install Reinforcement Bracket to Front (LH) Motor
- Procedure 8 - Install Reinforcement Bracket to Rear (RH) Motor
- Procedure 9 - Replace All Blind Feet
- Procedure 10 - Replace Front Motor and Casting Assembly
- Procedure 11 - Remove Cassette Mounting Nuts, Glass Alignment Pegs
- Procedure 12 - Check Front and Rear Blind Operation After Reworks
- Procedure 13 - Replace Roof Sight Shields
- Procedure 14 - Degrease the Rear Guides
- Procedure 15 - LWB Only: Replace Rear Seat Vanity Mirrors
- Procedure 16 - Inspect/Replace Audio Unit Amplifier, Install Water Shedder
- Procedure 17 - Software Updates
- Procedure 18 - Replace Power Assist Steering Pipe
- Procedure 19 - Replace Battery (only if necessary)
- Procedure 20 - Post Enhancement Program Quality Checks
- K064 IDS Care Points
- A/T Controls - Transmission Control Switch Diagnostics
- Navigation Sys. - Point Of Interest Icons Not Displayed On Map
- Body - Roof Opening Panel Frame Corrosion