Infotainment - Touch Screen Intermittently Blank On Start Up
JTB00277NAS119-DEC-12
SECTION: 415-00
Touch Screen Intermittently Blank on Start Up
AFFECTED VEHICLE RANGE:
CONDITION SUMMARY:
NOTE: The Touch Screen is also known as:
^ Front Control / Display Interface Module (FCDIM)
^ High Level Display Front (HLDF)
^ Information and Entertainment Display
Situation:
The Touch Screen may intermittently be blank on start up, as well as there being no audio and/or
hard button functionality.
Cause:
This may be caused by voltage interruption on start up.
Action:
In the event of a customer concern of the above, refer to the Repair Procedure outlined below.
PARTS:
No parts required
TOOLS:
IDS with latest IDS-DVD and Calibration File; first available on IDS-DVD131.07 v.118
Land Rover-approved Midtronics Vehicle Power Supply
Refer to Workshop Manual / Repair Procedure for any required special tools
WARRANTY:
Normal Warranty policies and procedures apply
REPAIR PROCEDURE
1. Record all Touch Screen set-up settings.
CAUTION:
Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform these steps may cause damage to control modules in the vehicle.
CAUTION:
A Jaguar-approved Midtronics Vehicle Power Supply must be connected to the vehicle battery during IDS diagnosis / module programming.
2. Connect the Jaguar-approved Midtronics Vehicle Power Supply to the vehicle battery.
3. Turn ignition 'ON' (engine not running).
NOTE: IDS must be loaded with IDS-DVD131.07 v.118 or later.
4. Connect the IDS to the vehicle and begin a new Symptom Driven Diagnostics (SDD) session.
5. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.
6. From the Session Type selection screen, choose 'Campaigns'.
7. Select the 'Recommendations' tab.
8. From the Recommendations tab, select 'Run' to perform the Configure existing module - Front control / display interface module (HLDF)' option.
9. From the Recommendations tab, select 'Run' to perform the Configure existing module - Auxiliary junction box (body control module B) option.
10. Follow all on-screen instructions to complete this task.
11. Exit the current session.
12. Disconnect the IDS and the Midtronics Vehicle Power Supply from the vehicle.
Disclaimer