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Body - Exterior Door Handle Sticking In The Open Position

JTB00248NAS1

09 MAR 2012

SECTION: 501

Exterior Door Handle Sticking in the Open Position

AFFECTED VEHICLE RANGE:
XJ (X351) VIN: V00047 - Onwards
Model Year: 2010 - Onwards

CONDITION SUMMARY:

Situation:

After opening any door with the exterior handle, the following may occur:

^ The exterior door handle may stick in the open position

^ The door may not latch; and

^ With the ignition "ON", the "door open" warning may be activated

Action:

In the event of a customer concern of the above, refer to the Repair Procedure outlined below to rework the affected door(s) exterior handle.

PARTS:
No parts necessary

TOOLS:
Refer to Workshop Manual for any required special tools





WARRANTY

REPAIR PROCEDURE

REWORK EXTERIOR DOOR HANDLE(S)


CAUTION:
Make sure no damage is caused to the vehicle or the vehicles paint work.

NOTE:
Do not disconnect the electrical connector.





1. Refer to Workshop Manual section 501-14: Handles, Locks, Latches and Entry Systems, and remove the affected door handle:

^ Perform steps 1-2 only.

CAUTION:
Make sure no damage is caused to the vehicle or its paint work.

2. Use a suitable tool to remove the molded rib on both sides of the handle.

^ Make sure that all the excess plastic has been fully removed from the door handle.

3. Refer to Workshop Manual section 501-14: Handles, Locks, Latches and Entry Systems, and install the reworked door handle.

4. Verify door handle operation.

5. Repeat steps 1-4 on each affected exterior door handle.