Campaign - Panoramic Roof Creak
K117NAS327 AUG 2012
ISSUE 3 CHANGES ARE HIGHLIGHTED IN GRAY THIS SERVICE ACTION IS VALID FOR A LIMITED TIME ONLY AND WILL EXPIRE ON 28 FEBRUARY 2014
SECTION: 501-17
Service Action: Panoramic Roof 'Creak'
AFFECTED VEHICLE RANGE:
XJ (X351) VIN: V00047 - V24460 (standard wheelbase)
V00048 - V24700 (long wheelbase)
Model Year: 2010 - 2012
CONDITION SUMMARY:
Situation:
Under certain conditions, a limited number of 2010 - 2012 model year XJ vehicles may experience torsional loads which may cause slight movement in the Panoramic Roof joints. In some vehicles, this may lead to the generation of noise as the joint 'slips' and 'sticks'.
Action:
Retailers are required to 'HOLD' the affected vehicles within your control and refrain from releasing the vehicles for onward distribution and sale pending completion of the rework action detailed in this Technical Bulletin. For vehicles in retailer inventory, this Service Action should be performed in conjunction with the vehicle Pre-Delivery Inspection (PDI). For vehicles in retailer inventory which have already had the PDI completed, this Service Action should be completed prior to final preparation / customer handover.
Vehicles already in the hands of owners may be updated as required at their earliest customer prior to the expiration date. At the time of customer appointment, ensure that all outstanding service campaigns for each individual vehicle are identified and allocate sufficient time and resources to complete all campaigns.
PARTS
TOOLS:
Refer to Workshop Manual for any required special tools
WARRANTY
REPAIR PROCEDURE