Canada - Recall - Front Suspension Upper Ball Joints
BulletinJ17
Issue Date
2010-04-13
IMPORTANT
DEALER SERVICE INSTRUCTIONS
SAFETY RECALL J17 - FRONT SUSPENSION UPPER BALL JOINTS
MODELS:
2002 - 2003 (KJ) Jeep(R) Liberty
NOTE:
This recall applies only to the above vehicles built from May 1, 2002 through September 30, 2002 (MDH 050100 through 093023).
^ The front suspension upper control arm ball joints on about 7,400 of the above vehicles may experience a loss of lubricant that can lead to corrosion, accelerated wear, and possibly separation while driving. A separated upper ball joint while driving could cause a crash without warning.
^ To correct this condition, the front suspension right and left side upper control arms must be replaced.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
1J4GL48122W234919 - 1J4GL48K22W368502
1J4GL48K83W500342 - 1J4GL48K83W566440
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter