U0196

U0196-LOST COMMUNICATION WITH VEHICLE ENTERTAINMENT CONTROL MODULE





For a complete wiring diagram, refer to the Wiring Information.

- When Monitored:
With the ignition on.

Battery voltage between 10 and 16 volts.

Ignition Off Draw (IOD) fuse installed.

Front Control Module (FCM) is configured correctly.

- Set Condition:
Bus messages not received from the vehicle entertainment system for approximately two to five seconds.





1. VERIFY THE DIAGNOSTIC TROUBLE CODE (DTC) IS ACTIVE

NOTE: Make sure the IOD fuse is installed and battery voltage is between 10 and 16 volts before proceeding.

1. Using the scan tool, read active DTCs.

Is this DTC active?

Yes

- Go To 2

No

- Perform the Stored Lost Communication DTCs diagnostic procedure. Stored Lost Communication DTCs

2. CHECK FOR ANY OF THE FOLLOWING ACTIVE DTCS
1. Using the scan tool, read active DTCs from all modules.

NOTE: Check for FCM configuration, CAN B or C hardware electrical, VIN Missing/Mismatch, battery or ignition related DTCs.

Does the scan tool display any active DTCs to the conditions listed above?

Yes

- Go to and perform the appropriate diagnostic procedure.

No

- Go To 3

3. VERIFY THAT THE VES IS ACTIVE ON THE BUS
1. Turn the ignition on.
2. Using the scan tool, select Network Diagnostics.
3. Verify that the VES is active on the bus.

Is the VES active on the bus?

Yes

- Go To 4

No

- Perform the No Response from VES diagnostic procedure. No Response From VES (Monitor/DVD Media System)

4. CHECK FOR ADDITIONAL COMMUNICATION RELATED DTCS
1. Using the scan tool, select Network Diagnostics.

Is there more than one module with active DTCs "Logged Against" the VES?

Yes

- Replace/update the Monitor/DVD Media System.
- Perform the BODY VERIFICATION TEST. Body Verification Test

No

- Replace/update the module that set this DTC.
- Perform the appropriate verification test for the module being replaced. If there is no verification test for the associated module perform the BODY VERIFICATION TEST. Body Verification Test.