Cooling System - Engine Overheats /No A/C Above 50 MPH
NUMBER: 07-004-10GROUP: Cooling
DATE: October 22, 2010
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 10-067 FOR 2010 JS VEHICLES BUILT BEFORE 4/20/2010. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE 2010 JS VEHICLES, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. APPLICATION OF THIS SERVICE BULLETIN TO ALL OTHER SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
No A/C Above 50 MPH And/Or Engine Runs Hot Or Overheats
OVERVIEW:
This bulletin involves inspecting the primary thermostat housing for a resin material (debris) blocking the cylinder head coolant port.
MODELS:
2010 (JC) Journey
2010 (JS) Avenger/Sebring/Sebring Convertible
2010 (MK) Compass/Patriot
2010 (PM) Caliber
NOTE:
This information applies to vehicles built with a 2.4L engine (sales code EDG or ED3) before April 20, 2010 (MDH 0420XX).
SYMPTOM/CONDITION:
A/C system may be inoperative above 50 mph or the engine runs hot or possibly overheats.
This condition could be caused by a resin material (debris) blocking the primary thermostat housing port. Removing this restriction will correct the issue.
DIAGNOSIS:
If the customer describes the symptom/condition perform the repair procedure
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Remove the primary thermostat from the thermostat housing. Refer to the procedures available in DealerCONNECT > TechCONNECT > 7 - Cooling > Engine > Housing, Thermostat Primary - Remove/Install.
2. Inspect thermostat housing port.
NOTE:
Resin material (debris) could be completely or partially blocking the port.
3. Is any resin material (debris) stuck or blocking the housing port?
a. Yes >>> proceed to Step # 4
b. No >>> Install the primary thermostat into the housing. Refer to the procedures available in DealerCONNECT > TechCONNECT > 7 - Cooling > Engine> Housing, Thermostat Primary - Remove/Install. Return vehicle to Customer or vehicle inventory.
4. Remove resin material (debris) and reinstall the primary thermostat into the housing. Refer to the procedures available in DealerCONNECT > TechCONNECT > 7 - Cooling > Engine > Housing, Thermostat Primary - Remove/Install.
5. Top off the coolant. Refer to the procedures available in DealerCONNECT > TechCONNECT > 7 - Cooling > Standard Procedures, Adding Coolant.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.