Recall - Vehicle Certification Label Information

No. 560
May, 1993

To: All Jeep(R) & Eagle Dealers

Subject:
Safety Recall # 560 -- Vehicle Certification Label -- Tire/Rim Information

Models:
Certain 1993 Model Year Jeep Cherokee (XJ) Base Model Vehicles Equipped With a 4.0L Engine Built through December 8, 1992

Some listed models were built with incorrect tire and rim information on the Vehicle Certification Label. The label specifies a minimum tire/rim size larger than the proper minimum size.

This condition does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 120, which specifies that the minimum tire/rim size information be shown on the label.

To correct the condition, tire/rim information correction labels will be mailed to owners known to Chrysler for the owners to install (or for installation by their dealers if preferred).

IMPORTANT:
Some of the involved vehicles may be in dealer inventory. Federal law requires you to complete this service on these vehicles before retail delivery.

Details of this service action are explained in the following sections.

Service Procedure Videotape

No videotape of the service procedure for this recall will be provided.

Dealer Notification, Vehicle List and Labels

Involved dealers: Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer Recall Notification letter, a list of the involved vehicles and 2 labels by Certified Mail.

Important:
Dealer notification by Certified Mail is required by federal law for all safety recalls. Responsible dealership personnel should be instructed to sign for this Certified Mail without hesitation as it concerns safety recall information.

The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.

All dealers: Each Jeep & Eagle dealer will receive a copy of this dealer Recall Notification letter by first class mail.

DIAL System Function 70

All involved vehicles will be entered to DIAL System Function 70 at the time of recall implementation for dealer inquiry by VIN as needed.

Parts

Tire/rim information correction labels are being mailed to all owners known to Chrysler with the Owner Notification letters.

Each involved dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive 2 labels without charge (included with the vehicle list) to service involved vehicles in dealer inventory before retail delivery.

If an owner's label is lost, or if dealers require additional labels for inventory vehicles, additional labels may be obtained without charge from your Zone Service Technical Advisor.

Owner Notification and Service Scheduling

All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to install the enclosed labels themselves or if preferred to schedule appointments for dealer installation. A copy of the owner notification letter is included.

Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and notification are identified on the form for owner or dealer reference as needed.

Service Procedure

Owners may request dealer installation of the tire/rim information correction label The following steps apply:

1. Locate the Vehicle Certification Label, on the driver's door edge as shown in the illustration.

2. Clean the existing label by wiping it with a household cleaner to remove any oil or grease. Be sure the label is clean and dry.

3. Peel the corrected tire/rim information label from its paper backing and install it on the Vehicle Certification Label covering the original tire/rim information, as shown on the illustration. Firmly press and smooth the label to the surface to ensure proper attachment.

Completion Reporting and Reimbursement

Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.

Use the labor operation number and time allowance (see illustration).

Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.

Parts Return

Not applicable.

Vehicle Not Available

If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:

Chrysler Corporation 415-03-18
P.O. Box 1919
Detroit, Michigan 48231-1919

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your Zone Service Office.

SAFETY RECALL
VEHICLE CERTIFICATION LABEL -- TIRE/RIM INFORMATION

Dear Chrysler Corporation Vehicle Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Chrysler Corporation has determined that some 1993 model Jeep Cherokee vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 120 -- Tire Selection and Rims. The tire and wheel rim information listed on the Vehicle Certification Label specifies a minimum tire and rim size, larger than the proper minimum size.

Your vehicle, identified on the enclosed form, is affected. Therefore it requires installation of the enclosed tire/rim information correction label to provide the proper specifications as required by the Federal standard.

We ask that you apply the enclosed label so that it covers the original incorrect tire and rim information, as described on the reverse side of this letter.

If preferred, you may schedule an appointment for installation of the label by your dealer. This service will be provided free of charge, and should take less than one-half hour to complete. However, additional time may be required depending on how dealer appointments are scheduled and processed. Take the enclosed Owner Notification Form and the enclosed label with you at the time of your appointment and give it to your dealer.

If you have any problem obtaining the needed service, please contact the Chrysler Zone Service Office in your area. (It is listed under "Service Assistance" in your Owner's Manual.) A Zone representative will arrange for prompt attention to your vehicle.

We regret any inconvenience which this action may cause you. However, we believe that you understand our concern for motor vehicle safety, and for your continued satisfaction with our products. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1- 800-424-9393. (Washington D.C. area residents may call 366-01 23.)

Thank you for your attention to this important matter.

INSTALLATION INSTRUCTIONS - TIRE/RIM INFORMATION CORRECTION LABEL