Entertainment System - DVD Won't Function in Radio
NUMBER: 08-014-08 REV. AGROUP: Vehicle Performance
DATE: April 19, 2008
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-014-08, DATED APRIL 03, 2008. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND NOW INCLUDES ALL SALES MARKETS WITH THE ADDITION OF THE UNITED
KINGDOM MARKET.
THE StarSCAN(R) FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
StarSCAN(R) SOFTWARE LEVEL MUST BE AT RELEASE 8.04 OR HIGHER FOR THIS BULLETIN.
StarMOBILE STANDALONE MODE OR StarMOBILE DESKTOP CLIENT MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
SUBJECT:
FLASH: DVD May Not Function On Wrangler Vehicles Equipped With A Manual Transmission
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Cab Compartment Node (CCN) module with new software.
MODELS:
2008 (JK) Wrangler
NOTE:
** This bulletin applies to vehicles equipped with a N5G370 manual transmission (sale code DEH) that were built on or before April 15, 2008 (MDH 0415XX). **
SYMPTOM/CONDITION:
The customer may experience a condition where their DVD (having the correct DVD format) may not function as designed on a DVD enabled radio. This condition may be present on vehicles equipped with a NSG37O manual transmission. In order for the DVD enabled radio to play a DVD, the Cab Compartment Node (CCN) module must receive and process certain electronic messages related to the operation of the DVD enabled radio. The revised CCN software allows for the correct processing of these messages.
DIAGNOSIS:
Using a StarSCAN(R) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all electrical Systems are functioning as designed. If DTCs are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
1. Verify and record the current software level of the CCN module.
2. Is the current CCN module software level at 05172272AC (or higher)?
a. If YES >> then STOP. This bulletin does not apply.
b. If NO �> then perform the Repair Procedure.
PARTS REQUIRED:
SPECIAL TOOLS / EQUIPMENT REQUIRED:
REPAIR PROCEDURE - USING StarSCAN AND THE INTERNET TO RETRIEVE THE FLASH FILE:
NOTE:
Before performing this Repair Procedure, the operating software in the StarSCAN(R); must be programmed with software release level 8.04 or higher.
The software release level is visible in the blue header at the top of the StarSCAN(R) screen.
NOTE:
The StarSCAN(R) diagnostic scan tool fully supports Internet connectivity. However, to take advantage of this feature you must first configure the StarSCAN(R) for your dealership's network. Make sure the StarSCAN� is configured to the dealership's network before proceeding. For instruction on setting up your StarSCAN� for the dealer's network refer to either:
"DealerCONNECT > Service > StarSCAN and StarMOBILE tools > Online Documentation", or refer to the StarSCAN(R) Quick Start Networking Guide. The StarSCAN(R) Quick Start Networking Guide is also available on the website under the "Download Center".
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
1. Open the hood and install a battery charger. Using a voltmeter, verify that the charging rate provides 13.2 - 13.5 volts. Set the battery charger to continuous charge. Do not allow the charger to time out during the flash process. Remove the charger from the battery when the flash process is complete.
NOTE:
Do not allow the charging voltage to climb above 13.5 volts during the flash process.
2. Connect the CH9410 StarSCAN(R) ethernet cable to the StarSCAN(R) and the dealer's network drop.
3. Connect the CH9404D StarSCAN(R) vehicle cable to the StarSCAN(R) and the vehicle.
4. Turn the ignition switch to the "RUN/ON" position.
5. Power ON the StarSCAN(R).
6. Retrieve the old ECU (CCN) module part number. Using the StarSCAN(R) at the "Home" screen:
a. Select "ECU View"
b. Touch the screen to highlight the CCN in the list of modules.
c. Select "More Options"
d. Select "ECU Flash".
e. Record the part number at the top of the "Flash CCN" screen for later reference.
f. Select "Browse for New File". Follow the on screen instructions.
g. Select "Download to Scantool".
h. Select "Close" after the download is complete, then select "Back".
i. Highlight the listed calibration.
j. Select "Update Controller".
k. When the CCN module update is complete, select "OK".
NOTE:
Due to the CCN programming procedure, a DTC may be set in other electronic modules within the vehicle. Some DTC's may cause the MIL to illuminate. From the "Home" screen select "System View", then select "All DTCs". Press "Clear All Stored DTCs" if there are any DTCs shown on the list.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.