Do you have access to Mitchell1 Prodemand? If you are willing to share user/password (we can pay $250), please get in contact with us ASAP: email operation-charm [[at]] tuta.io or click to submit anonymously. (I know, we said we wouldn't ask any more...but it's important!)
Operation
OPERATION
The system locks mechanically the shifter into the PARK position. When the key is in the ON position (3) and the brake pedal is depressed, at least one half inch, the shifter is unlocked and will move into any position.