Mirrors - Manual Mirrors Lose Adjustment
NUMBER: 23-034-11GROUP: Body
DATE: August 27, 2011
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 11-088. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN
LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE
UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. FOR
VEHICLES NOT INCLUDED IN THE RRT VIN LIST, APPLICATION OF THIS SERVICE
BULLETIN TO SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE
SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE
PROVISIONS OF WARRANTY.
SUBJECT:
Manual Mirror May Lose Adjustment Over Time
OVERVIEW:
This bulletin involves replacement of the manual outside rearview mirrors if adjustment is lost periodically.
MODELS:
2011 (JK) Wrangler
2011 (ND) Dakota
NOTE:
This bulletin applies to vehicles equipped with manual mirrors (sales code GTP, GTU or GPF) built before October 1, 2011 (MDH 1001XX).
SYMPTOM/CONDITION:
The customer may periodically experience a loss of outside rearview mirror adjustment.
DIAGNOSIS:
If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Remove the suspect outside rearview mirror(s). Refer to the detailed procedures available in DealerConnect > TechCONNECT > under: Service Info > 23 - Body > Exterior > MIRROR, Outside Rearview > Removal.
2. Reinstall the new outside rearview mirror(s). Refer to the detailed procedures available in DealerConnect > TechCONNECT > under: Service Info > 23 - Body > Exterior > MIRROR, Outside Rearview > Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.