Campaign SA050 - Audio/Navigation Software Upgrade

GROUP
General

MODEL
2011 Sportage (SL)

NUMBER
040

DATE
August 2010

SUBJECT:
SERVICE ACTION: SPORTAGE (SL) AVN SOFTWARE UPGRADE (SA050)

This bulletin provides information relating to a limited number of 2011 Sportage (SL) vehicles equipped with navigation built from the start of production to July 22, 2010 that may exhibit announcement voice volume that is lower than normal as compared to other modes when pressing the MAP VOICE BUTTON or the TALK BUTTON in FM/AM mode. To resolve this condition, an upgrade is available for the Audio/Navigation system via a USB memory stick To properly perform the software upgrade follow the Service Procedure outlined in the bulletin.





1. Turn the ignition key to "ACC" or "ON" position.

Turn ON the Audio/Navigation system by pressing the POWER button.





2. Plug the upgrade USB memory stick into the USB port as indicated by the arrow.





3. Briefly press "SETUP" button as indicated in step 1 image then touch Main button on the screen.





4. Touch "System Info" button on the screen.





5. Touch "Map Upgrade" button then pop-up dialog box will verify start of update.





6. Touch "Yes" button on the screen.





7. Photo shows the upgrade in progress.

8. If update was not successful repeat steps 1 through 4.

When upgrade is completed the screen will flash On then Off (blank screen) Press "POWER" button to reboot the system.

Make sure the thumb-drive is removed from USB port when upgrade is completed.





AFFECTED PRODUCTION RANGE:





REQUIRED PART:





WARRANTY CLAIM INFORMATION: