Campaign - Instrument Cluster Reprogramming
No: SB136Ref:
Issue: 1
Date: 11/07/03
SERVICE ACTION
Inaccurate Fuel Gauge Reading at "Full"
AFFECTED VEHICLE RANGE:
New Range Rover (LM) 4A140442-4A154473
Build Date 28 April 2003 to 10 July 2003
SITUATION:
FUEL GAUGE READS BELOW THE FULL MARK
Vehicles within the above VIN range require a software update. An error within the instrument pack software causes an incorrect fuel gauge level reading when the fuel tank is actually filled to capacity.
RESOLUTION:
PROGRAM INSTRUMENT PACK
NOTE:
This Service Action is for un-sold vehicles held in Retailer inventory only.
Prior to the delivery of the vehicle to the customer, re-configure the instrument pack following the procedure outlined below using TestBook/T4 CD Range Rover 10.
PARTS INFORMATION:
LRN0002LABEL Campaign Label Qty 1 (NOTE: Sold in quantity pack of 100)
TOOL INFORMATION:
TestBook/T4 disc ..."Range Rover 10" or later
AS400 WARRANTY CLAIMS:
H136 (Option A) Time 0.30 hrs.
Re-configure Instrument pack
H136 (Option B) Time 0.40 hrs.
Re-configure Instrument pack - Included Drive-in/Drive-out Time
DDW WARRANTY CLAIMS:
Warranty claims should be submitted quoting program code B136 together with the option code. This will result in payment of stated time and where applicable parts/miscellaneous expense.
The SRO information listed in the Table has been included for information only. Do not enter the SRO onto the claim. The options that allow for drive in/drive out may only be claimed when the vehicle has been brought into the workshop for this action alone to be undertaken.
Normal warranty policy and procedures apply.
Material allowance is included in labor operation.
REPAIR PROCEDURE
RE-CONFIGURE INSTRUMENT PACK USING TESTBOOK/T4
NOTE:
It is important to verify that the unsold vehicle is subject to this Service Action and has not had the repair performed at the Port of Entry.
1. Verify that the vehicle is subject to the Service Action.
CAUTION:
Use only "Range Rover 10" TestBook/T4 disc or later to ensure that the fuel gauge calibration is set to have the gauge read to the full mark.
1. Connect TestBook/T4 to the vehicle and load disc Range Rover 10 or a later version.
2. Follow the on-screen instructions and select "Vehicle Configuration".
3. Follow the on-screen instructions and select "Re-configure ECU".
4. When asked to re-apply "Personalization" select "YES" and follow the on screen instructions.
5. Follow the on screen instructions and select "Fault Code Diagnostics".
NOTE:
Fault codes must be cleared before TestBook/T4 is disconnected.
6. Clear any fault codes that are stored.
7. Disconnect TestBook/T4 from the vehicle.
INSTALL CAMPAIGN LABEL
NOTE:
Campaign labels may have multiple Campaign numbers written on them if multiple campaigns are performed at the same time.
1. When all specified repairs have been accomplished, prepare the campaign label (LRN0002LABEL) as follows:
a) Place the label on a hard surface.
b) Use a ballpoint pen to neatly write/scribe in the bare aluminum areas of the label the following information:
^ Service Campaign code "B136"
^ Your retailer code
^ The date of repair
2. Clean all grease and dirt from the radiator support member.
3. Peel the completed campaign label from the backing paper and position it on the cleaned area.
4. Roll the label with the special roller tool to ensure proper adhesion.