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Canada - Body - Power Back Door,Popping/Creaking Noise

Bulletin
TSB2806

Issue Date
June 18, 2010

Title
POWER BACK DOOR NOISE

Component
BODY

Models
'04-'06 RX330, '06-'08 RX400h;'07-'10 RX350;'10 RX450h

TSB SUPERSESSION NOTICE

The information contained in this bulletin supersedes TSB2459.
- Applicability has been updated to include 2009 - 2010 RX350, 2008 RX400h and 2010 RX450h vehicles.
- Parts Information has been updated.

TSB2459 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding.


INTRODUCTION:

Some customers may experience a condition where the power back door will make a "popping" or "creaking" noise from the power back drive unit. The power back door drive assembly has been improved to remedy this condition. Use the following procedure to remove and replace the power back door drive assembly.






APPLICABILITY:

PRODUCTION CHANGE INFORMATION:






This TSB applies to all 2004 - 2006 RX330, 2007 - 2009 RX350, 2006 - 2008 RX400h and 2010 RX350 and RX 450h vehicles produced BEFORE the Production Change Effective VINs shown.






WARRANTY INFORMATION:






PARTS INFORMATION:






REQUIRED SSTS:

REPAIR PROCEDURE:

1. Record radio presets.
2. Disconnect the battery from the negative (-) battery terminal.

For 2004 - 2009 model year vehicles continue to step 3.

For replacement of the Power Back Door Unit Assembly on 2010 MY RX350 and 2010 RX450h. Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: RX350 / RX450h
- Year: 2010
- Service Category: Vehicle Exterior
- Section: Door/Hatch
- Keyword: Power Back Door Drive Unit: Removal






3. Remove the trim panel and power back door linkage from the back door.
Using the plastic pry tool, disengage the 3 claws and remove the trim panel.






4. Remove the back window panel trim upper.
A. Using the plastic pry tool, disengage the 2 claws and 7 clips and remove the trim upper.
B. Remove the 2 bolts holding the linkage to the door.

5. Remove the roof headlining assembly. Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: RX330
- Year: 2004 / 2005
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Roof Headlining Assy: Replacement

- Division: Lexus
- Model: RX330
- Year: 2006
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Interior: Roof Headlining Assy: Removal
- Keyword: Interior: Roof Headlining Assy: Installation

- Division: Lexus
- Model: RX350
- Year: 2007 / 2008 / 2009
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Interior: Roof Headlining Assy: Removal
- Keyword: Interior: Roof Headlining Assy: Installation

- Division: Lexus
- Model: RX400h
- Year: 2006 / 2007 / 2008
- Service Category: Vehicle Interior
- Section: Interior Panels/Trim
- Keyword: Interior: Roof Headlining Assy: Removal
- Keyword: Interior: Roof Headlining Assy: Installation

6. Remove the power back door drive assembly.
A. Disconnect the connector.
B. Remove the 4 bolts and the power back door drive assembly.

7. Install the NEW power back door drive assembly.
A. Apply adhesive to the threads of the 6 bolts.

Adhesive: Three Bond 1324 (P/N 08833-00070) or equivalent






B. Install the NEW drive unit to the vehicle body with the 4 bolts in the order shown.

Torque: 31 N-m (316 kgf-cm, 23 ft-lbf)

C. Install the drive unit arm to the door with the 2 bolts.

Torque: 31 N-m (316 kgf-cm, 23 ft-lbf)

D. Install the trim panel.

8. Install the roof headlining assembly in reverse order of disassembly.
9. Re-initialize any affected power systems.
10. Set radio presets and clock.

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.