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Canada - Doors - Back Door Hatch Water Leaks

Bulletin
TSB2637

Issue Date
March 10, 2009

Title
WATER LEAK AT BACK DOOR HATCH

Component
BODY

Models
'04-'09 RX330, RX350, RX400h

INTRODUCTION:
Some RX models may exhibit water intrusion into the rear of the vehicle due to cracked body seam sealer just above the rear door strut mounting area. The following repair information has been provided to correct this condition.






APPLICABILITY:

PRODUCTION CHANGE INFORMATION:






This TSB applies to vehicles produced BEFORE the Production Change Effective VINs shown.






WARRANTY INFORMATION:

REPAIR PROCEDURE:






1. Visually inspect both sides for cracks at the seam above the upper back door strut mounting bracket.
A. If water is present, proceed to step 2 of the repair procedure.
B. If No water is present, STOP. The source of water is coming from a different location. This TSB does NOT apply.

2. Send the vehicle to the body shop.
3. Repair the back door strut mount bracket area by performing recommended repair procedures.
Refer to the Repair Manual within E-TAS / TIS library:
- Division: Lexus
- Model: RX330, RX350, RX400h
- Year: Applicable year
- Service Category: Vehicle Exterior
- Section: Body Panel Replacement
- Keyword: Quarter Panel (Cut)
- Complete set of Toyota Collision Repair manuals.

4. Disconnect cable from negative battery terminal before welding.

CAUTION
Wait at least 90 seconds after disconnecting the cable from the negative (-) battery terminal to prevent airbag and seat belt pretensioner activation.


A. Record radio presets.










B. Add a spot weld to the location as illustrated below to left and right strut area (Left side shown for reference).

5. Apply seam sealer to the weld location and repaint the rear hatch area according to the paint manufacturer's recommendations.
6. Confirm leak is eliminated by water testing.
7. Connect battery and reinitialize the moon roof and reset radio as necessary. Refer to TSB "Initialization of Power Back Door During PDS".

NOTE:
Issue of this Technical Service Bulletin is to ensure that proper repair information is available. IT DOES NOT CONSTITUTE AN AUTHORIZATION FOR REPAIR. Normal provisions of the formal warranty policy, as applicable, will apply.