Do you have access to Mitchell1 Prodemand? If you are willing to share user/password (we can pay $250), please get in contact with us ASAP: email operation-charm [[at]] tuta.io or click to submit anonymously. (I know, we said we wouldn't ask any more...but it's important!)
Trunk / Liftgate Lock: Testing and Inspection
INSPECTION1. INSPECT LUGGAGE COMPARTMENT DOOR LOCK
a. Move the door lock to the lock position.
b. Apply battery voltage to the door lock motor and check operation of the door lock motor.
If the result is not as specified, replace the door lock assembly.