Cell Phone - Poor Bluetooth(R) Landline Sound Quality
L-SB-0185-09December 16, 2009
Bluetooth System Landline Side Sound Quality Improvement
Service Category
Audio/Visual/Telematics
Section
Cellular Communication
Market
USA
Applicability
Introduction
Some customers may experience a condition when using the Bluetooth hands-free system to make a phone call where the person on the landline side of the phone call hears static noise or distortion. An updated radio assembly has been developed to address this condition.
Production Change Information
This TSIB applies to all 2010 SC 430 vehicles and to 2010 vehicles produced BEFORE the Production Change Effective VINs shown.
NOTE
Only vehicles equipped with navigation Systems have improved radios available.
Warranty Information
APPLICABLE WARRANTY
^ This repair is covered under the Lexus Comprehensive Warranty. This warranty is in effect for 48 months or 50,000 miles, whichever occurs first, from the vehicle's in-service date.
^ Warranty application is limited to occurrence of the specified condition described in this bulletin.
The radio MUST be ordered through the Pioneer Exchange Program to qualify for warranty coverage.
Required Tools & Equipment
Parts Information
Repair Procedure
1. Confirm the condition using the customer's mobile phone.
2. Replace the radio assembly.
Refer to the Technical Information System (TIS), applicable model and model year Repair Manual:
3. Pair the customer's mobile phone to the Bluetooth system.
4. Confirm normal Bluetooth system operation including improved sound quality on the landline side.